分析
前一年款（2023）每年 6.5 条，比这一年款少。后一年款（2025）每年 10.8 条，比这一年款少。2024 款上路前两年累计 21 条投诉，比同年款车的平均低 70%。
最常见的问题类别是轮胎、轮毂与悬挂（占投诉 23.5%），其次是电气（17.6%）与内饰与配置（17.6%）。轮胎、轮毂与悬挂类投诉在这里的比例是全部跟踪车型的 9.4 倍。在轮胎、轮毂与悬挂类投诉里，车主最常提到 “tires”、“sidewall”、“equipped”、“wear”与“rear”。有 5 条投诉（14.7%）提到碰撞或起火；车主报告 1 人受伤、0 人死亡。
一半的事故发生在年款起算 17 个月内；最集中的时期是第一年（占 41%）。近 12 个月新增 17 条投诉，前 12 个月是 9 条，投诉速度在升温。
NHTSA 列出该年款 4 项安全召回。 有 35% 的投诉落在召回已处理的部件范围。
安全召回 (4)
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS 案号 26V049000 · 2026-01-28
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
风险: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
处置: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
EQUIPMENT:OTHER:LABELS 案号 24V548000 · 2024-07-23
摘要: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
处置: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS 案号 24V274000 · 2024-04-17
摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
风险: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
处置: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
怎么查你的车有没有未完成的召回 ›
常见问题
2024 款 Toyota Prius 有多少投诉？
NHTSA 收到 2024 款 Toyota Prius 共 34 条投诉，约每车龄年 12.7 条。
2024 款 Toyota Prius 最常见的问题是什么？
最常见的类别是轮胎、轮毂与悬挂，占投诉的 23.5%。
2024 款 Toyota Prius 有召回吗？
NHTSA 列出该年款 4 项安全召回。
2024 款 Toyota Prius 现在还有人在投诉吗？
近 12 个月新增 17 条投诉，前 12 个月是 9 条，投诉速度在升温。
2024 款 Toyota Prius 跟同类车比起来如何？
NHTSA 收到 2024 款 Toyota Prius 的车主投诉共 34 条，折合每车龄年 12.7 条，以同车龄的车来说投诉比一般车少很多（投诉指数 0.30；1.00 为全部跟踪车型的平均）。在我们跟踪的 89 款 2024 款车中，它的每年投诉数由少到多排第 22 名。与 Toyota 其他车型相比，它的投诉率低 63%；与其他紧凑型轿车相比则低 45%。