InsightArise Cars美国车主投诉指数
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2023 款 Honda Civic 问题、投诉与召回

多很多 年增减 30% 以内

NHTSA 收到 2023 款 Honda Civic 的车主投诉共 334 条,折合每车龄年 88.1 条,投诉比一般车多很多(投诉指数 2.18;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 78 名。与 Honda 其他车型相比,它的投诉率高 23%;与其他紧凑型轿车相比则高 301%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-01-24 与 2026-10-09 之间。 事故发生到提交投诉的中位延迟:14 天。

334投诉
88.1每车龄年投诉数
2.18投诉指数 对比全部跟踪车型
4召回
6.0%涉及碰撞或起火的比例
37近 12 个月

分析

前一年款(2022)每年 200.3 条,比这一年款多。后一年款(2024)每年 50.9 条,比这一年款少。2023 款上路前两年累计 270 条投诉,比同年款车的平均高 225%。

最常见的问题类别是转向(占投诉 75.4%),其次是电气(4.2%)与刹车(3.6%)。转向类投诉在这里的比例是全部跟踪车型的 11.8 倍。有 20 条投诉(6.0%)提到碰撞或起火;车主报告 12 人受伤、0 人死亡。

一半的事故发生在年款起算 11 个月内;最集中的时期是第一年(占 56%)。近 12 个月新增 37 条投诉,前 12 个月是 40 条,减少 8%。

NHTSA 列出该年款 4 项安全召回。有 2 项 NHTSA 调查涵盖该年款,最近一项是“Momentary Increased Steering Effort”(工程分析,2023-11-29 开启,已于 2025-01-28 结案)。

投诉指数

  • 对比全部跟踪车型2.18
  • 对比 Honda 其他车型1.23
  • 对比其他 2023 年款2.09
  • 对比其他紧凑型轿车4.01
  • 上路前两年的投诉数 · 对比同年款平均 (270)3.25
  • 第 78 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201868.5 每年1.7
  • 201958.2 每年1.44
  • 202034.5 每年0.85
  • 202127.5 每年0.68
  • 2022200.3 每年4.96
  • 202388.1 每年2.18
  • 202450.9 每年1.26
  • 202554.8 每年1.36
  • 202631.0 每年0.77

Honda Civic 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 转向252 · 75.4% · 11.77×
  • 电气14 · 4.2% · 0.27×
  • 刹车12 · 3.6% · 0.6×
  • 发动机11 · 3.3% · 0.15×
  • 未指明或其他9 · 2.7% · 0.3×
  • 驾驶辅助系统8 · 2.4% · 0.42×
  • 安全气囊与安全带7 · 2.1% · 0.55×
  • 轮胎、轮毂与悬挂7 · 2.1% · 0.84×

对比全部车型: 1.00 = 全部车型平均

问题分类: 转向 · 燃油系统 · 未指明或其他 · 电气 · 发动机 · 驾驶辅助系统 · 刹车 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2023: 141 141 2023 2024: 129 129 2024 2025: 33 33 2025 2026: 31 31 2026
  • 报告碰撞: 20
  • 报告起火: 0
  • 受伤: 12
  • 死亡: 0

事故发生时的车龄

  • 1 年内56.3%
  • 1–2 年28.7%
  • 2–3 年7.8%
  • 3–5 年7.2%
  • 5 年以上尚未到

事故车龄中位数: 11 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2023 Subaru Impreza41.10.03
2023 Mazda Mazda3123.20.08
2023 Nissan Sentra205.30.13
2023 Toyota Prius266.90.17
2023 Volkswagen Jetta4311.30.28
2023 Kia Forte6517.20.43
2023 Toyota Corolla8422.20.55
2023 Hyundai Elantra16844.31.1
2023 Honda Civic33488.12.18

安全召回 (4)

SEATS:CRITICAL FASTENERS 案号 24V859000 · 2024-11-14

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

风险: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

处置: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

STEERING 案号 24V744000 · 2024-10-03

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

风险: Difficulty steering can increase the risk of a crash.

处置: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

STEERING:RACK AND PINION 案号 23V704000 · 2023-10-19

摘要: Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.

风险: A damaged tire can fail and increase the risk of a crash or injury.

处置: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 23V430000 · 2023-06-15

摘要: Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.

风险: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.

处置: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.

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