2020 款 Honda Civic 问题、投诉与召回

一般年增减 30% 以内

NHTSA 收到 2020 款 Honda Civic 的车主投诉共 234 条，折合每车龄年 34.5 条，投诉数属一般水平（投诉指数 0.85；1.00 为全部跟踪车型的平均）。在我们跟踪的 83 款 2020 款车中，它的每年投诉数由少到多排第 55 名。与 Honda 其他车型相比，它的投诉率低 52%；与其他紧凑型轿车相比则高 57%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2019-12-12 与 2026-10-09 之间。事故发生到提交投诉的中位延迟：9 天。

234投诉

34.5每车龄年投诉数

0.85投诉指数对比全部跟踪车型

5召回

6.4%涉及碰撞或起火的比例

40近 12 个月

分析

前一年款（2019）每年 58.2 条，比这一年款多。后一年款（2021）每年 27.5 条，比这一年款少。2020 款上路前两年累计 43 条投诉，比同年款车的平均低 24%。

最常见的问题类别是电气（占投诉 14.5%），其次是变速箱／动力系统（13.7%）与安全气囊与安全带（12.0%）。有 15 条投诉（6.4%）提到碰撞或起火；车主报告 12 人受伤、0 人死亡。

一半的事故发生在年款起算 49 个月内；最集中的时期是第三到第五年（占 37%）。近 12 个月新增 40 条投诉，前 12 个月是 51 条，减少 22%。

NHTSA 列出该年款 5 项安全召回。

投诉指数

对比全部跟踪车型0.85
对比 Honda 其他车型0.48
对比其他 2020 年款0.92
对比其他紧凑型轿车1.57
上路前两年的投诉数 · 对比同年款平均 (43)0.76
第 55 名／共 83 · 2020排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201868.5 每年1.7
201958.2 每年1.44
202034.5 每年0.85
202127.5 每年0.68
2022200.3 每年4.96
202388.1 每年2.18
202450.9 每年1.26
202554.8 每年1.36
202631.0 每年0.77

Honda Civic 各年款问题、投诉与召回 ›

车主在抱怨什么

电气34 · 14.5% · 0.92×
变速箱／动力系统32 · 13.7% · 1.17×
安全气囊与安全带28 · 12.0% · 3.16×
转向26 · 11.1% · 1.73×
未指明或其他24 · 10.3% · 1.15×
燃油系统22 · 9.4% · 2.17×
刹车16 · 6.8% · 1.13×
车身与结构16 · 6.8% · 0.75×

对比全部车型: 1.00 = 全部车型平均

问题分类: 转向 · 燃油系统 · 未指明或其他 · 电气 · 发动机 · 驾驶辅助系统 · 刹车 · 车身与结构 · 安全气囊与安全带 · 变速箱／动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

报告碰撞: 15
报告起火: 1
受伤: 12
死亡: 0

事故发生时的车龄

1 年内9.8%
1–2 年13.7%
2–3 年11.1%
3–5 年37.2%
5 年以上28.2%

事故车龄中位数: 49 个月

车主怎么说

I am writing to file a complaint regarding the air conditioning system failure in my 2020 Honda Civic Sport. The air conditioner in my vehicle began blowing hot air instead of cold air starting in January 2024.

未指明或其他 · 2026-09-10 · ODI 11763441
On passenger side, 4 of 5 wheel hub bolts (lug bolts) broke off during driving. The lug nuts did not come loose. The bolts actually broke off with lug nuts attached. This caused the wheel to separate from the car while driving.

轮胎、轮毂与悬挂 · 2026-07-02 · ODI 11748079 · 碰撞
On September 27, 2026, at approximately 90,800 miles, the body control module (BCM) in my 2020 Honda Civic Hatchback failed.

电气 · 2026-10-09 · ODI 11770226
The air conditioning condenser failed prematurely due to a known manufacturing defect covered under Honda's 10-year warranty extension (TSB 19-091), but the dealership, Stokes Honda North and American Honda Motor Co.’s refused to honor the coverage.

车身与结构 · 2026-10-07 · ODI 11769487
Steering rack malfunction which is a major safety issue. It was said to be only in 2022-2025 civics but it is very clear this is happening in the 2020s as well

转向 · 2026-10-01 · ODI 11768246

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 紧凑型轿车

车型	投诉	每车龄年投诉数	投诉指数
2020 Toyota Prius	30	4.4	0.11
2020 Mazda Mazda3	32	4.7	0.12
2020 Volkswagen Jetta	54	8.0	0.2
2020 Kia Forte	78	11.5	0.28
2020 Subaru Impreza	85	12.5	0.31
2020 Nissan Sentra	206	30.3	0.75
2020 Honda Civic	234	34.5	0.85
2020 Hyundai Elantra	260	38.3	0.95
2020 Toyota Corolla	313	46.1	1.14

安全召回 (5)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

风险: An air bag that deploys unintentionally during a crash can increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案号 23V458000 · 2023-06-29

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

风险: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

处置: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V215000 · 2021-03-25

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。