InsightArise Cars美国车主投诉指数
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2020 款 Nissan Sentra 问题、投诉与召回

较少 降温

NHTSA 收到 2020 款 Nissan Sentra 的车主投诉共 206 条,折合每车龄年 30.3 条,投诉比一般车少(投诉指数 0.75;1.00 为全部跟踪车型的平均)。在我们跟踪的 83 款 2020 款车中,它的每年投诉数由少到多排第 49 名。与 Nissan 其他车型相比,它的投诉率高 7%;与其他紧凑型轿车相比则高 38%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-05-08 与 2026-10-02 之间。 事故发生到提交投诉的中位延迟:18 天。

206投诉
30.3每车龄年投诉数
0.75投诉指数 对比全部跟踪车型
4召回
3.9%涉及碰撞或起火的比例
18近 12 个月

分析

前一年款(2019)每年 28.5 条,比这一年款少。后一年款(2021)每年 22.8 条,比这一年款少。2020 款上路前两年累计 42 条投诉,比同年款车的平均低 25%。

最常见的问题类别是电气(占投诉 24.8%),其次是转向(24.3%)与驾驶辅助系统(15.0%)。电气类投诉在这里的比例是全部跟踪车型的 1.6 倍。有 8 条投诉(3.9%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 43 个月内;最集中的时期是第三到第五年(占 48%)。近 12 个月新增 18 条投诉,前 12 个月是 35 条,减少 49%。

NHTSA 列出该年款 4 项安全召回。

投诉指数

  • 对比全部跟踪车型0.75
  • 对比 Nissan 其他车型1.07
  • 对比其他 2020 年款0.8
  • 对比其他紧凑型轿车1.38
  • 上路前两年的投诉数 · 对比同年款平均 (42)0.75
  • 第 49 名/共 83 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201821.1 每年0.52
  • 201928.5 每年0.71
  • 202030.3 每年0.75
  • 202122.8 每年0.57
  • 202216.9 每年0.42
  • 20235.3 每年0.13
  • 202414.7 每年0.36
  • 202517.3 每年0.43
  • 202617.0 每年0.42

Nissan Sentra 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气51 · 24.8% · 1.58×
  • 转向50 · 24.3% · 3.79×
  • 驾驶辅助系统31 · 15.0% · 2.62×
  • 未指明或其他25 · 12.1% · 1.35×
  • 刹车18 · 8.7% · 1.44×
  • 发动机9 · 4.4% · 0.2×
  • 变速箱/动力系统8 · 3.9% · 0.33×
  • 车身与结构7 · 3.4% · 0.37×

对比全部车型: 1.00 = 全部车型平均

问题分类: 电气 · 转向 · 变速箱/动力系统 · 未指明或其他 · 刹车 · 驾驶辅助系统 · 发动机

投诉提交的年份

2020: 10 10 2020 2021: 32 32 2021 2022: 21 21 2022 2023: 41 41 2023 2024: 56 56 2024 2025: 33 33 2025 2026: 13 13 2026
  • 报告碰撞: 8
  • 报告起火: 0
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内9.2%
  • 1–2 年14.6%
  • 2–3 年11.7%
  • 3–5 年48.5%
  • 5 年以上16.0%

事故车龄中位数: 43 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2020 Toyota Prius304.40.11
2020 Mazda Mazda3324.70.12
2020 Volkswagen Jetta548.00.2
2020 Kia Forte7811.50.28
2020 Subaru Impreza8512.50.31
2020 Nissan Sentra20630.30.75
2020 Honda Civic23434.50.85
2020 Hyundai Elantra26038.30.95
2020 Toyota Corolla31346.11.14

安全召回 (4)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 23V628000 · 2023-09-08

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

处置: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

STEERING:LINKAGES:TIE ROD ASSEMBLY 案号 23V581000 · 2023-08-15

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.

风险: A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.

处置: Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.

EXTERIOR LIGHTING:HEADLIGHTS 案号 22V244000 · 2022-04-13

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

风险: An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.

处置: Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.

STEERING:LINKAGES:TIE ROD ASSEMBLY 案号 21V461000 · 2021-06-17

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.

风险: A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.

处置: Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。