NHTSA에 접수된 2019년식 Toyota Prius 차주 불만은 39건으로, 차령 1년당 5.0건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.12, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2019년식 78개 차종 가운데 연간 불만이 적은 순으로 6위입니다. Toyota의 다른 차종과 비교하면 불만률이 85% 낮음, 다른 준중형차과 비교하면 77% 낮음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
불만 접수일은 2019-04-22부터 2026-10-07까지입니다. 사고 발생부터 접수까지 중앙값: 6일.
39불만
5.0차령 1년당 불만 수
0.12불만 지수 추적 중인 전체 차종 대비
3리콜
17.9%충돌·화재 포함 비율
6최근 12개월
분석
이전 연식(2018)은 연간 6.7건으로 이 연식보다 많습니다. 다음 연식(2020)은 연간 4.4건으로 이 연식보다 적습니다. 2019년식은 출시 후 2년 동안 불만 13건을 기록해 같은 연식 평균 차량보다 84% 낮음 수준이었습니다.
가장 흔한 문제 영역은 브레이크(불만의 23.1%)이며, 그다음은 엔진(17.9%), 휠·타이어·서스펜션(17.9%)입니다. 브레이크 불만은 추적 중인 전체 차종 대비 3.8배 비율로 나타납니다. 7건(17.9%)은 충돌 또는 화재를 동반했으며 부상 2건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 50개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(33%)입니다. 최근 12개월 신규 불만은 6건입니다.
NHTSA는 이 연식에 대해 안전 리콜 3건을 등재했습니다. 이 연식은 NHTSA 조사 1건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(결함 청원, 2023-01-27 개시, 2023-08-07 종결)입니다.
* I was pulling into a parking space at a slow speed. When I applied the brake the car accelerated causing the car to scrape the car next to the space. The car then stopped. * The acceleration was out of my control and the brakes did not stop it.
브레이크 · 2024-10-16 · ODI 11620209 · 충돌
I was idling at a parking space and went to turn off my car. The vehicle surged forward and the BRAKE sign came on. I pushed my brake to the floor and nothing happened. I was moving toward a brick wall so I put in in reverse and the car surged backwards.
전기계통 · 2024-04-24 · ODI 11585051 · 충돌
The center infotainment/navigation display on my 2019 Toyota Prius Prime repeatedly turns off and back on while driving. The screen goes blank and then restarts, including the map display. The vehicle itself continues to drive normally.
전기계통 · 2026-10-07 · ODI 11769550
Coolant is leaking into the catalytic converter. This seems to be a common issue. Toyota issued a technical service bulletin on XXX covering this exactly.
엔진 · 2026-08-26 · ODI 11759842
I was parked. I put my car in reverse. I heard the beeping sound confirming it was in reverse. I put my foot on the accelerator and the car went forward instead of reverse. This happened twice. I immediately shut off the car and turned it back on.
미상·기타 · 2026-02-06 · ODI 11716267
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 19V876000 · 2019-12-11
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
위험: A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.
조치: Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TA21 and 19TB21.
ELECTRONIC STABILITY CONTROL (ESC) 번호 19V544000 · 2019-07-24
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
위험: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
조치: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
요약: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
위험: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
조치: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
DP22005 · 결함 청원 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 개시 2023-01-27 · 종결 2023-08-07 · 번호 22V063000 · 연식: 2018, 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
