Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2019-03-04 e 2026-04-16. Mediana entre o incidente e o registro: 16 dias.
Análise
O ano-modelo anterior (2018) registrou 8,0 reclamações por ano, mais do que este. O ano-modelo seguinte (2020) registrou 5,7 por ano, quase o mesmo. Nos dois primeiros anos em circulação, o modelo 2019 acumulou 18 reclamações, 78 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema de combustível (20,0 % das reclamações), seguido de Carroceria e estrutura (15,6 %) e Transmissão (13,3 %). Reclamações de Sistema de combustível são aqui 4,6 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Sistema de combustível, os donos mencionam sobretudo “fuel”, “gasoline recall”, “system gasoline”, “recall available” e “confirmed available”. 2 reclamações (4,4 %) descrevem colisão ou incêndio; os donos mencionam 4 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 39 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (33 % dos incidentes). Nos últimos 12 meses foram registradas 6 reclamações.
A NHTSA lista 7 recalls de segurança para este ano-modelo. 42 % das reclamações estão em áreas de componentes cobertas por um recall.
Recalls de segurança (7)
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V682000 · 2020-11-04
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risco: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Solução: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V012000 · 2020-01-13
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020.
On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risco: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Solução: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
STEERING Número 19V532000 · 2019-07-16
Resumo: Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Risco: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
Solução: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
EQUIPMENT:OTHER:LABELS Número 19V503000 · 2019-06-28
Resumo: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risco: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Solução: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Número 19V410000 · 2019-06-04
Resumo: Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Risco: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
Solução: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Número 19V318000 · 2019-04-23
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
Risco: The incorrect air bag sensor readings could cause the affected air bags to unintentionally deploy or to not deploy when intended, increasing the risk of a crash and/or injury.
Solução: Toyota will notify owners, and dealers will replace the passenger side front door sub assembly with a new one, free of charge. The recall began June 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K1G /K0G.
EQUIPMENT:OTHER:LABELS Número 19V244000 · 2019-03-27
Resumo: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risco: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Solução: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
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Perguntas frequentes
Quantas reclamações tem o Toyota Sienna 2019?
Foram registradas 45 reclamações na NHTSA para o Toyota Sienna 2019, cerca de 5,9 por ano em circulação.
Qual é o problema mais comum do Toyota Sienna 2019?
A categoria mais comum é Sistema de combustível, com 20,0 % das reclamações.
O Toyota Sienna 2019 tem recalls?
A NHTSA lista 7 recall(s) de segurança para este ano-modelo.
O Toyota Sienna 2019 ainda gera reclamações?
Nos últimos 12 meses foram registradas 6 reclamações.
Como o Toyota Sienna 2019 se compara a veículos semelhantes?
A NHTSA recebeu 45 reclamações de proprietários sobre o Toyota Sienna 2019, ou seja, 5,9 por ano em circulação: muito menos reclamações que o habitual para um veículo dessa idade (índice de reclamações 0,14; 1,00 é a média de todos os veículos acompanhados). Entre os 76 veículos do ano-modelo 2019 que acompanhamos, fica em 9º lugar por menos reclamações ao ano. Em relação a outros modelos Toyota, sua taxa é 83 % menor; em relação a outros Minivans, é 89 % menor.