分析
前一年款（2022）每年 124.3 条，与这一年款差不多。后一年款（2024）每年 131.5 条，与这一年款差不多。2023 款上路前两年累计 72 条投诉，比同年款车的平均低 13%。
最常见的问题类别是发动机（占投诉 46.8%），其次是车身与结构（18.4%）与变速箱／动力系统（12.3%）。发动机类投诉在这里的比例是全部跟踪车型的 2.1 倍。有 7 条投诉（1.4%）提到碰撞或起火；车主报告 2 人受伤、0 人死亡。
一半的事故发生在年款起算 30 个月内；最集中的时期是第三年（占 42%）。近 12 个月新增 218 条投诉，前 12 个月是 218 条，几乎没有变化。
NHTSA 列出该年款 3 项安全召回。有 5 项 NHTSA 调查涵盖该年款，最近一项是“Upper Grille Deflector Detachment”（召回查询，2026-10-09 开启，仍在进行中）。
安全召回 (3)
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案号 25V274000 · 2025-04-24
摘要: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
风险: Engine failure increases the risk of a crash.
处置: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP 案号 24V674000 · 2024-09-12 · OTA 修复
摘要: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
风险: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
处置: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE 案号 22V903000 · 2022-12-08 · OTA 修复
摘要: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
风险: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
处置: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
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