InsightArise Cars美国车主投诉指数
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Lexus ES 安全气囊与安全带问题

8.41 对比全部车型 降温

Lexus ES 的 137 条投诉中有 44 条(32.1%)与安全气囊与安全带有关,是这款车最大的问题类别。这个比例是全部跟踪车型安全气囊与安全带类占比的 8.4 倍。

44投诉 · 安全气囊与安全带
32.1%占投诉比例
8.41×对比全部车型
5近 12 个月
9.1%涉及碰撞或起火的比例
2相关召回

分析

按年款看,安全气囊与安全带类投诉以 2021 款最多(26 条,占该年款投诉 74%),2018 款最少(1 条)。近 12 个月新增 5 条安全气囊与安全带类投诉,前 12 个月是 30 条,投诉速度在降温。

车主最常描述:“notification air”、“bags recall”、“air bags”、“tool confirms”与“reasonable”。其中 4 条(9.1%)提到碰撞或起火,并报告 10 人受伤、0 人死亡。

有 2 项召回案与该类别有关,最近一项是 23V865000(2023-12-20,涵盖 2020与2021 款)。

各年款

2018: 1 1 2018 2019: 1 1 2019 2020: 11 11 2020 2021: 26 26 2021 2022: 2 2 2022 2023: 0 0 2023 2024: 3 3 2024 2025: 0 0 2025
年款投诉占投诉比例
2018120.0%
201912.9%
20201145.8%
20212674.3%
2022214.3%
202300.0%
2024333.3%
202500.0%

投诉提交的年份

2020: 1 1 2020 2022: 1 1 2022 2023: 2 2 2023 2024: 20 20 2024 2025: 18 18 2025 2026: 2 2 2026

近 12 个月: 5 · 前 12 个月: 30

投诉中常见的词

  • notification air21
  • bags recall19
  • air bags22
  • tool confirms19
  • reasonable23
  • amount recall22

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 案号 23V865000 · 2023-12-20 · 年款: 2020, 2021

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

处置: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

AIR BAGS:KNEE BOLSTER 案号 19V288000 · 2019-04-10 · 年款: 2019

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

处置: Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

问题分类 · Lexus ES

Lexus ES 各年款问题、投诉与召回 ›

常见问题

Lexus ES 的安全气囊与安全带问题常见吗?

Lexus ES 的 137 条投诉中有 44 条(32.1%)与安全气囊与安全带有关,是这款车最大的问题类别。这个比例是全部跟踪车型安全气囊与安全带类占比的 8.4 倍。

Lexus ES 哪些年款的安全气囊与安全带投诉最多?

按年款看,安全气囊与安全带类投诉以 2021 款最多(26 条,占该年款投诉 74%),2018 款最少(1 条)。

Lexus ES 的安全气囊与安全带问题有召回吗?

有 2 项召回案与该类别有关,最近一项是 23V865000(2023-12-20,涵盖 2020与2021 款)。