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2020 年款 Ford Mustang 問題、申訴與召回

少很多 平穩

NHTSA 收到 2020 年款 Ford Mustang 的車主申訴共 118 筆,換算每車齡年 17.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.42;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 33 名。與 Ford 其他車款相比,它的申訴率低 67%;與其他跑車與肌肉車相比則高 40%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-07-27 與 2026-08-20 之間。 事故發生到提出申訴的中位延遲:21 天。

118申訴
17.7每車齡年申訴數
0.42申訴指數 對比全部追蹤車款
8召回
15.3%涉及碰撞或起火的比例
27近 12 個月

分析

前一年款(2019)每年 19.2 筆,比這一年款多。後一年款(2021)每年 9.7 筆,比這一年款少。2020 年款上路前兩年累積 21 筆申訴,比同年款車的平均低 63%。

最常見的問題類別是電系(佔申訴 23.7%),其次是引擎(22.0%)與變速箱/動力系統(15.3%)。電系類申訴在這裡的比例是全部追蹤車款的 1.5 倍。在電系類申訴裡,車主最常提到 “camera”、“prevention”、“screen”、“blue”與“distorted”。有 18 筆申訴(15.3%)提到碰撞或起火;車主通報 8 人受傷、0 人死亡。

一半的事故發生在年款起算 52 個月內;最集中的時期是五年以後(佔 38%)。近 12 個月新增 27 筆申訴,前 12 個月是 31 筆,速度大致平穩。

NHTSA 列出這個年款 8 件安全召回。 有 52% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Rearview Camera FMVSS 111 Noncompliance」(2021-08-03 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款0.42
  • 對比 Ford 其他車款0.33
  • 對比其他 2020 年款0.47
  • 對比其他跑車與肌肉車1.4
  • 上路前兩年的申訴數 · 對比同年款平均 (21)0.37
  • 第 33 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Ford Mustang 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系28 · 23.7% · 1.5×
  • 引擎26 · 22.0% · 0.99×
  • 變速箱/動力系統18 · 15.3% · 1.32×
  • 煞車13 · 11.0% · 1.81×
  • 內裝與配備13 · 11.0% · 1.23×
  • 安全氣囊與安全帶5 · 4.2% · 1.1×
  • 車身與結構4 · 3.4% · 0.37×
  • 轉向2 · 1.7% · 0.26×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • camera11
  • prevention6
  • screen9
  • blue4
  • distorted3
  • blank4

引擎 · 申訴中常見的詞

  • coolant12
  • engine22
  • cylinders7
  • intrusion7
  • gasket7
  • ecoboost5

變速箱/動力系統 · 申訴中常見的詞

  • transmission14
  • shifting6
  • clutch4
  • documented4
  • gear5
  • automatic4

問題分類: 引擎 · 電系 · 變速箱/動力系統 · 車身與結構 · 內裝與配備

申訴提出的年份

2020: 11 11 2020 2021: 10 10 2021 2022: 8 8 2022 2023: 17 17 2023 2024: 20 20 2024 2025: 33 33 2025 2026: 19 19 2026
  • 通報碰撞: 13
  • 通報起火: 5
  • 受傷: 8
  • 死亡: 0

事故發生時的車齡

  • 1 年內12.7%
  • 1–2 年8.5%
  • 2–3 年11.0%
  • 3–5 年29.7%
  • 5 年以上38.1%

事故車齡中位數: 52 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 跑車與肌肉車

車款申訴每車齡年申訴數申訴指數
2020 Dodge Charger578.50.2
2020 Ford Mustang11817.70.42

安全召回 (8)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 25V695000 · 2025-10-13

摘要: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

風險: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

處置: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

BACK OVER PREVENTION:SOFTWARE 案號 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

風險: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

處置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案號 23V727000 · 2023-10-27

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

風險: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

處置: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案號 22V382000 · 2022-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

風險: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

處置: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES 案號 20V573000 · 2020-09-23

摘要: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

風險: A broken brake pedal could affect braking ability, increasing the risk of a crash.

處置: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V575000 · 2020-09-23

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: Reduced rearward visibility can increase the risk of a crash.

處置: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA 案號 20V306000 · 2020-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

風險: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

處置: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案號 20V263000 · 2020-05-08

摘要: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

風險: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

處置: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Ford Mustang 有多少申訴?

NHTSA 收到 2020 年款 Ford Mustang 共 118 筆申訴,約每車齡年 17.7 筆。

2020 年款 Ford Mustang 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 23.7%。

2020 年款 Ford Mustang 有召回嗎?

NHTSA 列出這個年款 8 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Rearview Camera FMVSS 111 Noncompliance」(2021-08-03 開啟,仍在進行中)。

2020 年款 Ford Mustang 現在還有人在申訴嗎?

近 12 個月新增 27 筆申訴,前 12 個月是 31 筆,速度大致平穩。

2020 年款 Ford Mustang 跟同類車比起來如何?

NHTSA 收到 2020 年款 Ford Mustang 的車主申訴共 118 筆,換算每車齡年 17.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.42;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 33 名。與 Ford 其他車款相比,它的申訴率低 67%;與其他跑車與肌肉車相比則高 40%。