Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2020-07-27 e 2026-08-20. Mediana entre o incidente e o registro: 21 dias.
Análise
O ano-modelo anterior (2019) registrou 19,2 reclamações por ano, mais do que este. O ano-modelo seguinte (2021) registrou 9,7 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2020 acumulou 21 reclamações, 63 % menor que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema elétrico (23,7 % das reclamações), seguido de Motor (22,0 %) e Transmissão (15,3 %). Reclamações de Sistema elétrico são aqui 1,5 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Sistema elétrico, os donos mencionam sobretudo “camera”, “prevention”, “screen”, “blue” e “distorted”. 18 reclamações (15,3 %) descrevem colisão ou incêndio; os donos mencionam 8 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 52 meses após o início do ano-modelo; o período mais intenso foi depois de cinco anos (38 % dos incidentes). Nos últimos 12 meses foram registradas 27 novas reclamações, contra 31 nos 12 meses anteriores: um ritmo constante.
A NHTSA lista 8 recalls de segurança para este ano-modelo. 52 % das reclamações estão em áreas de componentes cobertas por um recall. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Rearview Camera FMVSS 111 Noncompliance” (aberta em 2021-08-03, ainda aberta).
Recalls de segurança (8)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V695000 · 2025-10-13
Resumo: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risco: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Solução: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
BACK OVER PREVENTION:SOFTWARE Número 25V442000 · 2025-06-27
Resumo: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risco: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Solução: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Número 23V727000 · 2023-10-27
Resumo: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risco: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Solução: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Número 22V382000 · 2022-05-27
Resumo: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Risco: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
Solução: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Número 20V573000 · 2020-09-23
Resumo: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Risco: A broken brake pedal could affect braking ability, increasing the risk of a crash.
Solução: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V575000 · 2020-09-23
Resumo: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risco: Reduced rearward visibility can increase the risk of a crash.
Solução: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 20V306000 · 2020-05-27
Resumo: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Risco: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Solução: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Número 20V263000 · 2020-05-08
Resumo: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Risco: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Solução: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
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Perguntas frequentes
Quantas reclamações tem o Ford Mustang 2020?
Foram registradas 118 reclamações na NHTSA para o Ford Mustang 2020, cerca de 17,7 por ano em circulação.
Qual é o problema mais comum do Ford Mustang 2020?
A categoria mais comum é Sistema elétrico, com 23,7 % das reclamações.
O Ford Mustang 2020 tem recalls?
A NHTSA lista 8 recall(s) de segurança para este ano-modelo. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Rearview Camera FMVSS 111 Noncompliance” (aberta em 2021-08-03, ainda aberta).
O Ford Mustang 2020 ainda gera reclamações?
Nos últimos 12 meses foram registradas 27 novas reclamações, contra 31 nos 12 meses anteriores: um ritmo constante.
Como o Ford Mustang 2020 se compara a veículos semelhantes?
A NHTSA recebeu 118 reclamações de proprietários sobre o Ford Mustang 2020, ou seja, 17,7 por ano em circulação: muito menos reclamações que o habitual para um veículo dessa idade (índice de reclamações 0,42; 1,00 é a média de todos os veículos acompanhados). Entre os 82 veículos do ano-modelo 2020 que acompanhamos, fica em 33º lugar por menos reclamações ao ano. Em relação a outros modelos Ford, sua taxa é 67 % menor; em relação a outros Esportivos e muscle cars, é 40 % maior.