Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-07-27 y el 2026-08-20. Mediana entre el incidente y la presentación: 21 días.
Análisis
El año-modelo anterior (2019) registró 19,2 quejas al año, más que este. El año-modelo siguiente (2021) registró 9,7 al año, menos que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 21 quejas, un 63 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema eléctrico (23,7 % de las quejas), seguido de Motor (22,0 %) y Transmisión (15,3 %). Las quejas de Sistema eléctrico son aquí 1,5 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Sistema eléctrico, los dueños mencionan sobre todo “camera”, “prevention”, “screen”, “blue” y “distorted”. 18 quejas (15,3 %) describen un choque o incendio; los dueños mencionan 8 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 52 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (38 % de los incidentes). En los últimos 12 meses se presentaron 27 quejas nuevas, frente a 31 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 8 retiros de seguridad para este año-modelo. El 52 % de las quejas corresponde a componentes cubiertos por un retiro. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Rearview Camera FMVSS 111 Noncompliance» (abierta el 2021-08-03, aún abierta).
Retiros de seguridad (8)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V695000 · 2025-10-13
Resumen: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Riesgo: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
BACK OVER PREVENTION:SOFTWARE Número 25V442000 · 2025-06-27
Resumen: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Riesgo: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Solución: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Número 23V727000 · 2023-10-27
Resumen: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Riesgo: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.
Solución: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Número 22V382000 · 2022-05-27
Resumen: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.
Riesgo: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.
Solución: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Número 20V573000 · 2020-09-23
Resumen: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.
Riesgo: A broken brake pedal could affect braking ability, increasing the risk of a crash.
Solución: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V575000 · 2020-09-23
Resumen: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: Reduced rearward visibility can increase the risk of a crash.
Solución: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 20V306000 · 2020-05-27
Resumen: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.
Riesgo: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Solución: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Número 20V263000 · 2020-05-08
Resumen: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Riesgo: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Solución: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
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Preguntas frecuentes
¿Cuántas quejas tiene el Ford Mustang 2020?
Se presentaron 118 quejas ante la NHTSA por el Ford Mustang 2020, unas 17,7 por año en circulación.
¿Cuál es el problema más común del Ford Mustang 2020?
La categoría más común es Sistema eléctrico, con el 23,7 % de las quejas.
¿Tiene retiros el Ford Mustang 2020?
La NHTSA registra 8 retiro(s) de seguridad para este año-modelo. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Rearview Camera FMVSS 111 Noncompliance» (abierta el 2021-08-03, aún abierta).
¿El Ford Mustang 2020 sigue generando quejas?
En los últimos 12 meses se presentaron 27 quejas nuevas, frente a 31 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Ford Mustang 2020 con vehículos similares?
La NHTSA ha recibido 118 quejas de propietarios sobre el Ford Mustang 2020, es decir 17,7 por año en circulación: muchas menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,42; 1,00 es el promedio de todos los vehículos seguidos). Entre los 82 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 33 por menos quejas al año. Frente a otros modelos Ford, su tasa es un 67 % menor; frente a otros Deportivos y muscle cars, es un 40 % mayor.