La NHTSA ha recibido 195 quejas de propietarios sobre el Hyundai Sonata 2020, es decir 28,7 por año en circulación: menos quejas de lo habitual (índice de quejas 0,71; 1,00 es el promedio de todos los vehículos seguidos). Entre los 83 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 47 de 83 por quejas al año (1 = menos quejas). Frente a otros modelos Hyundai, su tasa es un 47 % menor; frente a otros Sedanes medianos, es un 24 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-02-06 y el 2026-10-06. Mediana entre el incidente y la presentación: 11 días.
195Quejas
28.7Quejas por año en circulación
0.71Índice de quejas vs. todos los vehículos
4Retiros
3.6%Porcentaje con choque o incendio
44Últimos 12 meses
Análisis
El año-modelo anterior (2019) registró 22,1 quejas al año, menos que este. El año-modelo siguiente (2021) registró 32,7 al año, más que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 45 quejas, un 20 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema de combustible (23,1 % de las quejas), seguido de Motor (20,0 %) y Sistema eléctrico (18,5 %). Las quejas de Sistema de combustible son aquí 5,3 veces más frecuentes que en el conjunto de vehículos seguidos. 7 quejas (3,6 %) describen un choque o incendio; los dueños mencionan 5 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 53 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (35 % de los incidentes). En los últimos 12 meses se presentaron 44 quejas nuevas, frente a 35 en los 12 meses anteriores: un aumento del 26 %.
La NHTSA registra 4 retiros de seguridad para este año-modelo. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Pedestrian alert sounds» (petición de investigación, abierta el 2023-01-27, cerrada el 2023-08-07).
Índice de quejas
vs. todos los vehículos0.71
vs. otros modelos Hyundai0.53
vs. otros modelos 20200.76
vs. otros Sedanes medianos0.76
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (45)0.8
Parking malfunction. Parked, running car moved itself to reverse and backed up a driveway crossing a dirt road and hitting a fence and post. This car could have hit and severely injured anyone who was in the path while it was reversing on its own.
Sistema eléctrico · 2026-08-26 · ODI 11759884 · Choque
It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell.
Motor · 2026-03-16 · ODI 11724672 · Incendio
Fuel system recall (NHTSA 25V796; Hyundai 286/23HYZ2 "Fuel Tank Expansion") on a 2020 Hyundai Sonata, plus the fuel-tank heat shield and rear floor pan area.
Frenos · 2026-10-06 · ODI 11769249
A/C blower motor fan would stop working. Happened twice within less than a year apart. Upon further inspection, multi fuse wiring overheated and melted, ruining fuse and making A/C stop working during 100 temperatures outside.
Sistema eléctrico · 2026-09-07 · ODI 11762639
I am submitting a safety complaint regarding a recurring, unresolved electrical defect in my 2020 Hyundai Sonata SEL.
Transmisión · 2026-09-03 · ODI 11761900
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
FUEL SYSTEM, GASOLINE Número 25V796000 · 2025-11-18
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Riesgo: A melted fuel tank can leak, increasing the risk of a fire.
Solución: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH Número 22V196000 · 2022-03-28
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Riesgo: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Solución: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.
ELECTRICAL SYSTEM:SOFTWARE Número 20V213000 · 2020-04-09
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Riesgo: Unintended vehicle movement increases the risk of a crash.
Solución: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.
EQUIPMENT:OTHER:LABELS Número 20V122000 · 2020-02-28
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Riesgo: The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling,
increasing the risk of a crash.
Solución: Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.
DP22005 · petición de investigación · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Abierta el 2023-01-27 · Cerrada 2023-08-07 · Número 22V063000 · Años-modelo: 2018, 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Loss of Motive PowerCerrada
DP22003 · petición de investigación · ENGINE · Abierta el 2022-09-12 · Cerrada 2023-12-12 · Años-modelo: 2018, 2019, 2020, 2021
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
