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2020 Honda HR-V problems, complaints & recalls

Far fewer Falling

NHTSA has received 83 owner complaints about the 2020 Honda HR-V, or 12.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #26 for fewest complaints per year. Against other Honda models its rate is 83% lower; against other Subcompact SUVs it is 49% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2020-07-10 and 2026-08-20. Median delay from incident to filing: 28 days.

83Complaints
12.4Complaints per year on the road
0.29Complaint index vs. all tracked vehicles
5Recalls
9.6%Share involving a crash or fire
19Last 12 months

Analysis

The previous model year (2019) drew 30.1 complaints per year, more than this one. The following model year (2021) drew 11.1 per year, fewer than this one. In its first two years on the road the 2020 model collected 6 complaints, 89% lower than the average vehicle of the same model year.

The most common problem area is Fuel system (25.3% of complaints), followed by Electrical (24.1%) and Engine (12.0%). Fuel system complaints are 5.9 times as common here as across all tracked vehicles. Within Fuel system reports, owners most often mention “fuel”, “system gasoline”, “gasoline recall”, “distribution disconnect” and “reasonable”. 8 reports (9.6%) describe a crash or fire; owners mention 2 injuries and 0 deaths.

Half of the reported incidents happened within 57 months of the model year's start; the busiest period was years three to five (49% of incidents). In the last 12 months 19 new complaints were filed, versus 37 in the 12 months before — the pace is falling.

NHTSA lists 5 safety recalls for this model year. 55% of the complaints fall in component areas that a recall addresses. 1 NHTSA defect investigation covers this model year; the most recent is “Rear Differential Seizure” (opened 2022-11-28, closed 2024-07-22).

Complaint index

  • vs. all tracked vehicles0.29
  • vs. other Honda models0.17
  • vs. other 2020 models0.33
  • vs. other Subcompact SUVs0.51
  • Complaints in first 2 years on the road · vs. same-year average (6)0.11
  • #26 of 82 · 2020Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201818.0 per year0.43
  • 201930.1 per year0.72
  • 202012.4 per year0.29
  • 202111.1 per year0.26
  • 202218.2 per year0.43
  • 2023186.4 per year4.43
  • 202440.0 per year0.95
  • 202525.1 per year0.6

Honda HR-V problems, complaints & recalls by model year ›

What owners complain about

  • Fuel system21 · 25.3% · 5.88×
  • Electrical20 · 24.1% · 1.53×
  • Engine10 · 12.0% · 0.54×
  • Transmission / powertrain10 · 12.0% · 1.03×
  • Brakes5 · 6.0% · 0.99×
  • Airbags & seat belts5 · 6.0% · 1.57×
  • Interior & equipment5 · 6.0% · 0.67×
  • Driver-assist systems4 · 4.8% · 0.84×

vs. all vehicles: 1.00 = All-vehicle average

Fuel system · Common terms in reports

  • fuel17
  • system gasoline12
  • gasoline recall10
  • distribution disconnect10
  • reasonable12
  • amount recall11

Electrical · Common terms in reports

  • gibberish4
  • blank8
  • fuel12
  • gauge7
  • odometer trip3
  • flicker4

Engine · Common terms in reports

  • stalled5
  • restarted3
  • available4
  • light5
  • diagnosed4
  • risk3

Problem areas: Body & structure · Electrical · Interior & equipment · Steering · Fuel system · Engine · Transmission / powertrain · Brakes · Driver-assist systems · Airbags & seat belts

When complaints were filed

2020: 2 2 2020 2021: 4 4 2021 2022: 3 3 2022 2023: 5 5 2023 2024: 31 31 2024 2025: 25 25 2025 2026: 13 13 2026
  • Crashes reported: 8
  • Fires reported: 2
  • Injuries: 2
  • Deaths: 0

Vehicle age at incident

  • <1 yr3.6%
  • 1–2 yrs7.2%
  • 2–3 yrs3.6%
  • 3–5 yrs49.4%
  • 5+ yrs36.1%

Median age at incident: 57 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2020 · Subcompact SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2020 Mazda CX-30324.80.11
2020 Subaru Crosstrek6810.20.24
2020 Honda HR-V8312.40.29
2020 Hyundai Kona18427.60.66

Safety recalls (5)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 26V332000 · 2026-05-21

Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 24V384000 · 2024-05-31

Summary: Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Campaign 24V064000 · 2024-02-01

Summary: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Campaign 23V858000 · 2023-12-18

Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 23V046000 · 2023-02-02

Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2020 Honda HR-V?

83 complaints were filed with NHTSA for the 2020 Honda HR-V, or about 12.4 per year on the road.

What is the most common problem reported for the 2020 Honda HR-V?

The most common category is Fuel system, accounting for 25.3% of complaints.

Does the 2020 Honda HR-V have any recalls?

NHTSA lists 5 safety recall(s) for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Rear Differential Seizure” (opened 2022-11-28, closed 2024-07-22).

Is the 2020 Honda HR-V still generating complaints?

In the last 12 months 19 new complaints were filed, versus 37 in the 12 months before — the pace is falling.

How does the 2020 Honda HR-V compare with similar vehicles?

NHTSA has received 83 owner complaints about the 2020 Honda HR-V, or 12.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.29, where 1.00 is the average of all tracked vehicles). Among the 82 model-year 2020 vehicles we track, it ranks #26 for fewest complaints per year. Against other Honda models its rate is 83% lower; against other Subcompact SUVs it is 49% lower.