InsightArise Cars美国车主投诉指数
简体中文

2020 款 Honda HR-V 问题、投诉与召回

少很多 降温

NHTSA 收到 2020 款 Honda HR-V 的车主投诉共 83 条,折合每车龄年 12.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.29;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 26 名。与 Honda 其他车型相比,它的投诉率低 83%;与其他小型 SUV相比则低 49%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-07-10 与 2026-08-20 之间。 事故发生到提交投诉的中位延迟:28 天。

83投诉
12.4每车龄年投诉数
0.29投诉指数 对比全部跟踪车型
5召回
9.6%涉及碰撞或起火的比例
19近 12 个月

分析

前一年款(2019)每年 30.1 条,比这一年款多。后一年款(2021)每年 11.1 条,比这一年款少。2020 款上路前两年累计 6 条投诉,比同年款车的平均低 89%。

最常见的问题类别是燃油系统(占投诉 25.3%),其次是电气(24.1%)与发动机(12.0%)。燃油系统类投诉在这里的比例是全部跟踪车型的 5.9 倍。在燃油系统类投诉里,车主最常提到 “fuel”、“system gasoline”、“gasoline recall”、“distribution disconnect”与“reasonable”。有 8 条投诉(9.6%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 57 个月内;最集中的时期是第三到第五年(占 49%)。近 12 个月新增 19 条投诉,前 12 个月是 37 条,投诉速度在降温。

NHTSA 列出该年款 5 项安全召回。 有 55% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Rear Differential Seizure”(2022-11-28 开启,已于 2024-07-22 结案)。

投诉指数

  • 对比全部跟踪车型0.29
  • 对比 Honda 其他车型0.17
  • 对比其他 2020 年款0.33
  • 对比其他小型 SUV0.51
  • 上路前两年的投诉数 · 对比同年款平均 (6)0.11
  • 第 26 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201818.0 每年0.43
  • 201930.1 每年0.72
  • 202012.4 每年0.29
  • 202111.1 每年0.26
  • 202218.2 每年0.43
  • 2023186.4 每年4.43
  • 202440.0 每年0.95
  • 202525.1 每年0.6

Honda HR-V 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 燃油系统21 · 25.3% · 5.88×
  • 电气20 · 24.1% · 1.53×
  • 发动机10 · 12.0% · 0.54×
  • 变速箱/动力系统10 · 12.0% · 1.03×
  • 刹车5 · 6.0% · 0.99×
  • 安全气囊与安全带5 · 6.0% · 1.57×
  • 内饰与配置5 · 6.0% · 0.67×
  • 驾驶辅助系统4 · 4.8% · 0.84×

对比全部车型: 1.00 = 全部车型平均

燃油系统 · 投诉中常见的词

  • fuel17
  • system gasoline12
  • gasoline recall10
  • distribution disconnect10
  • reasonable12
  • amount recall11

电气 · 投诉中常见的词

  • gibberish4
  • blank8
  • fuel12
  • gauge7
  • odometer trip3
  • flicker4

发动机 · 投诉中常见的词

  • stalled5
  • restarted3
  • available4
  • light5
  • diagnosed4
  • risk3

问题分类: 车身与结构 · 电气 · 内饰与配置 · 转向 · 燃油系统 · 发动机 · 变速箱/动力系统 · 刹车 · 驾驶辅助系统 · 安全气囊与安全带

投诉提交的年份

2020: 2 2 2020 2021: 4 4 2021 2022: 3 3 2022 2023: 5 5 2023 2024: 31 31 2024 2025: 25 25 2025 2026: 13 13 2026
  • 报告碰撞: 8
  • 报告起火: 2
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内3.6%
  • 1–2 年7.2%
  • 2–3 年3.6%
  • 3–5 年49.4%
  • 5 年以上36.1%

事故车龄中位数: 57 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 小型 SUV

车型投诉每车龄年投诉数投诉指数
2020 Mazda CX-30324.80.11
2020 Subaru Crosstrek6810.20.24
2020 Honda HR-V8312.40.29
2020 Hyundai Kona18427.60.66

安全召回 (5)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 24V384000 · 2024-05-31

摘要: Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

风险: An air bag that deploys unintentionally during a crash can increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 23V046000 · 2023-02-02

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

处置: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles previously repaired under recall 23V-046 will need to have the new remedy completed under recall 24V-384.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2020 款 Honda HR-V 有多少投诉?

NHTSA 收到 2020 款 Honda HR-V 共 83 条投诉,约每车龄年 12.4 条。

2020 款 Honda HR-V 最常见的问题是什么?

最常见的类别是燃油系统,占投诉的 25.3%。

2020 款 Honda HR-V 有召回吗?

NHTSA 列出该年款 5 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Rear Differential Seizure”(2022-11-28 开启,已于 2024-07-22 结案)。

2020 款 Honda HR-V 现在还有人在投诉吗?

近 12 个月新增 19 条投诉,前 12 个月是 37 条,投诉速度在降温。

2020 款 Honda HR-V 跟同类车比起来如何?

NHTSA 收到 2020 款 Honda HR-V 的车主投诉共 83 条,折合每车龄年 12.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.29;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 26 名。与 Honda 其他车型相比,它的投诉率低 83%;与其他小型 SUV相比则低 49%。