2023 款 Honda HR-V 问题、投诉与召回

多很多降温

NHTSA 收到 2023 款 Honda HR-V 的车主投诉共 687 条，折合每车龄年 181.3 条，投诉比一般车多很多（投诉指数 4.49；1.00 为全部跟踪车型的平均）。在我们跟踪的 92 款 2023 款车中，它的每年投诉数由少到多排第 90 名。与 Honda 其他车型相比，它的投诉率高 154%；与其他小型 SUV相比则高 699%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2023-01-19 与 2026-10-09 之间。事故发生到提交投诉的中位延迟：1 天。

687投诉

181.3每车龄年投诉数

4.49投诉指数对比全部跟踪车型

3召回

1.0%涉及碰撞或起火的比例

24近 12 个月

分析

前一年款（2022）每年 18.4 条，比这一年款少。后一年款（2024）每年 39.1 条，比这一年款少。2023 款上路前两年累计 639 条投诉，比同年款车的平均高 669%。

最常见的问题类别是车身与结构（占投诉 59.5%），其次是未指明或其他（21.0%）与转向（10.6%）。车身与结构类投诉在这里的比例是全部跟踪车型的 6.5 倍。有 7 条投诉（1.0%）提到碰撞或起火；车主报告 4 人受伤、0 人死亡。

一半的事故发生在年款起算 11 个月内；最集中的时期是第一年（占 63%）。近 12 个月新增 24 条投诉，前 12 个月是 43 条，减少 44%。

NHTSA 列出该年款 3 项安全召回。有 1 项 NHTSA 调查涵盖该年款，最近一项是“Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate”（召回查询，2024-04-04 开启，已于 2025-03-26 结案）。

投诉指数

对比全部跟踪车型4.49
对比 Honda 其他车型2.54
对比其他 2023 年款4.3
对比其他小型 SUV7.99
上路前两年的投诉数 · 对比同年款平均 (639)7.69
第 90 名／共 92 · 2023排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201818.0 每年0.45
201930.3 每年0.75
202012.4 每年0.31
202110.9 每年0.27
202218.4 每年0.46
2023181.3 每年4.49
202439.1 每年0.97
202526.3 每年0.65
202618.0 每年0.45

Honda HR-V 各年款问题、投诉与召回 ›

车主在抱怨什么

车身与结构409 · 59.5% · 6.54×
未指明或其他144 · 21.0% · 2.34×
转向73 · 10.6% · 1.65×
电气29 · 4.2% · 0.27×
发动机8 · 1.2% · 0.05×
驾驶辅助系统6 · 0.9% · 0.16×
安全气囊与安全带5 · 0.7% · 0.18×
轮胎、轮毂与悬挂3 · 0.4% · 0.16×

对比全部车型: 1.00 = 全部车型平均

问题分类: 车身与结构 · 电气 · 未指明或其他 · 转向 · 燃油系统 · 发动机 · 变速箱／动力系统 · 刹车 · 安全气囊与安全带 · 驾驶辅助系统

投诉提交的年份

报告碰撞: 7
报告起火: 0
受伤: 4
死亡: 0

事故发生时的车龄

1 年内63.2%
1–2 年30.4%
2–3 年4.4%
3–5 年2.0%
5 年以上尚未到

事故车龄中位数: 11 个月

车主怎么说

slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home.

发动机 · 2026-03-27 · ODI 11727544 · 碰撞
please contact me directly via email or phone for further details.

转向 · 2025-08-22 · ODI 11682461 · 碰撞
The contact owns a 2023 Honda HR-V equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R18, DOT Number: 17X5LDLE3.

轮胎、轮毂与悬挂 · 2026-10-09 · ODI 11770104
The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking.

转向 · 2026-09-16 · ODI 11764820
Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts

燃油系统 · 2026-08-27 · ODI 11760094

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 小型 SUV

车型	投诉	每车龄年投诉数	投诉指数
2023 Mazda CX-30	25	6.6	0.16
2023 Subaru Crosstrek	34	9.0	0.22
2023 Kia Seltos	46	12.1	0.3
2023 Hyundai Kona	75	19.8	0.49
2023 Toyota Corolla Cross	176	46.4	1.15
2023 Honda HR-V	687	181.3	4.49

安全召回 (3)

STEERING 案号 24V744000 · 2024-10-03

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

风险: Difficulty steering can increase the risk of a crash.

处置: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

SEAT BELTS:FRONT 案号 23V782000 · 2023-11-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

风险: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

处置: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

怎么查你的车有没有未完成的召回 ›

调查

Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate 已结案

RQ24006 · 召回查询 · SEAT BELTS · 开启 2024-04-04 · 已结案 2025-03-26 · 年款: 2023, 2024

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driv…