NHTSA has received 687 owner complaints about the 2023 Honda HR-V, or 181.3 per year on the road — far more complaints than typical (complaint index 4.49, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #90 of 92 by complaints per year (#1 = fewest). Against other Honda models its rate is 154% higher; against other Subcompact SUVs it is 699% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2023-01-19 and 2026-10-09. Median delay from incident to filing: 1 days.
687Complaints
181.3Complaints per year on the road
4.49Complaint index vs. all tracked vehicles
3Recalls
1.0%Share involving a crash or fire
24Last 12 months
Analysis
The previous model year (2022) drew 18.4 complaints per year, fewer than this one. The following model year (2024) drew 39.1 per year, fewer than this one. In its first two years on the road the 2023 model collected 639 complaints, 669% higher than the average vehicle of the same model year.
The most common problem area is Body & structure (59.5% of complaints), followed by Unspecified or other (21.0%) and Steering (10.6%). Body & structure complaints are 6.5 times as common here as across all tracked vehicles. 7 reports (1.0%) describe a crash or fire; owners mention 4 injuries and 0 deaths.
Half of the reported incidents happened within 11 months of the model year's start; the busiest period was the first year (63% of incidents). In the last 12 months 24 new complaints were filed, versus 43 in the 12 months before — down 44%.
NHTSA lists 3 safety recalls for this model year. 1 NHTSA investigation covers this model year; the most recent is “Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate” (recall query, opened 2024-04-04, closed 2025-03-26).
Complaint index
vs. all tracked vehicles4.49
vs. other Honda models2.54
vs. other 2023 models4.3
vs. other Subcompact SUVs7.99
Complaints in first 2 years on the road · vs. same-year average (639)7.69
slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home.
Engine · 2026-03-27 · ODI 11727544 · Crash
please contact me directly via email or phone for further details.
Steering · 2025-08-22 · ODI 11682461 · Crash
The contact owns a 2023 Honda HR-V equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R18, DOT Number: 17X5LDLE3.
Wheels, tires & suspension · 2026-10-09 · ODI 11770104
The steering started sticking on sept. 1st. I was driving on croatan highway in obx nc I was surprised because it never did that before. My son in law is. Honda certified mechanic. He said it was sticking.
Steering · 2026-09-16 · ODI 11764820
Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts
Fuel system · 2026-08-27 · ODI 11760094
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Summary: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Risk: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire PlateClosed
RQ24006 · recall query · SEAT BELTS · Opened 2024-04-04 · Closed 2025-03-26 · Model years: 2023, 2024
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driv…
