NHTSA has received 25 owner complaints about the 2023 Mazda CX-30, or 6.6 per year on the road — far fewer complaints than typical (complaint index 0.16, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #16 of 92 by complaints per year (#1 = fewest). Against other Mazda models its rate is 42% lower; against other Subcompact SUVs it is 71% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2023-03-31 and 2026-09-30. Median delay from incident to filing: 47 days.
25Complaints
6.6Complaints per year on the road
0.16Complaint index vs. all tracked vehicles
1Recalls
20.0%Share involving a crash or fire
9Last 12 months
Analysis
The previous model year (2022) drew 6.9 complaints per year, about the same. The following model year (2024) drew 11.1 per year, more than this one. In its first two years on the road the 2023 model collected 11 complaints, 87% lower than the average vehicle of the same model year.
The most common problem area is Brakes (24.0% of complaints), followed by Body & structure (16.0%) and Transmission / powertrain (12.0%). Brakes complaints are 4.0 times as common here as across all tracked vehicles. 5 reports (20.0%) describe a crash or fire; owners mention 2 injuries and 0 deaths.
Half of the reported incidents happened within 20 months of the model year's start; the busiest period was the second year (32% of incidents). 9 complaints were filed in the last 12 months.
NHTSA lists 1 safety recall for this model year.
Complaint index
vs. all tracked vehicles0.16
vs. other Mazda models0.58
vs. other 2023 models0.16
vs. other Subcompact SUVs0.29
Complaints in first 2 years on the road · vs. same-year average (11)0.13
While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward.
Brakes · 2026-03-14 · ODI 11724381 · Crash
While attempting a left-hand turn, the steering wheel suddenly became stiff and unresponsive, as if the mechanical gear had bound. This sudden resistance made it impossible to complete the turn, causing the vehicle to strike a curb at low speed.
Steering · 2026-02-06 · ODI 11716259 · Crash
The rearview mirror fell off when I lightly knocked with my sunshade. The Mazda dealership reattached the mirror when the car was in for an oil change. But then a year later, the same thing happened.
Unspecified or other · 2026-09-30 · ODI 11767989
The contact owns a 2023 Mazda CX-30. The contact stated that while operating the vehicle, the vehicle experienced erroneous Lane Assist and Brake Assist failures, causing the vehicle to drive into the wrong lane.
Transmission / powertrain · 2026-09-10 · ODI 11763348
I am the original owner of a 2023 Mazda CX-30 AWD (VIN: [XXX]), purchased new on XXX from Mazda of Clearwater, [XXX].
Transmission / powertrain · 2026-08-01 · ODI 11754216
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Risk: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
