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2018년식 Chrysler Pacifica 문제, 불만과 리콜

훨씬 많음 증가

NHTSA에 접수된 2018년식 Chrysler Pacifica 차주 불만은 1,081건으로, 차령 1년당 124.6건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.96, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 68위입니다. Chrysler의 다른 차종과 비교하면 불만률이 129% 높음, 다른 미니밴과 비교하면 139% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2017-11-14부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 10일.

1,081불만
124.6차령 1년당 불만 수
2.96불만 지수 추적 중인 전체 차종 대비
12리콜
4.9%충돌·화재 포함 비율
192최근 12개월

분석

다음 연식(2019)은 연간 45.6건으로 이 연식보다 적습니다. 2018년식은 출시 후 2년 동안 불만 292건을 기록해 같은 연식 평균 차량보다 228% 높음 수준이었습니다.

가장 흔한 문제 영역은 엔진(불만의 40.3%)이며, 그다음은 전기계통(18.6%), 조향(10.9%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 1.8배 비율로 나타납니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “head gasket”, “engine”, “van”, “cylinder”, “misfire”입니다. 53건(4.9%)은 충돌 또는 화재를 동반했으며 부상 19건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 54개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(45%)입니다. 최근 12개월 신규 불만은 192건, 그 이전 12개월은 122건으로 속도가 빨라지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 12건을 등재했습니다. 불만의 37%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 6건의 대상이며, 가장 최근 건은 “Intermittent Loss of Electric Power Steering”(2025-09-05 개시, 아직 진행 중)입니다.

불만 지수

  • 추적 중인 전체 차종 대비2.96
  • Chrysler 다른 차종 대비2.29
  • 다른 2018년식 대비2.54
  • 다른 미니밴 대비2.39
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (292)3.28
  • 73개 중 68위 · 2018순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 2018124.6 연간2.96
  • 201945.6 연간1.08
  • 202033.6 연간0.8
  • 202168.7 연간1.63
  • 202268.3 연간1.62
  • 202352.0 연간1.24
  • 202425.0 연간0.59
  • 202516.7 연간0.4

Chrysler Pacifica 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 엔진436 · 40.3% · 1.82×
  • 전기계통201 · 18.6% · 1.18×
  • 조향118 · 10.9% · 1.68×
  • 변속기/파워트레인109 · 10.1% · 0.87×
  • 기타72 · 6.7% · 3.7×
  • 실내·장비60 · 5.6% · 0.62×
  • 브레이크20 · 1.9% · 0.31×
  • 차체·구조18 · 1.7% · 0.19×

전체 차종 대비: 1.00 = 전체 차종 평균

엔진 · 불만에 자주 나오는 말

  • head gasket111
  • engine283
  • van94
  • cylinder90
  • misfire65
  • blown55

전기계통 · 불만에 자주 나오는 말

  • van33
  • hybrid36
  • battery53
  • electrical41
  • propulsion system15
  • sliding17

조향 · 불만에 자주 나오는 말

  • steering108
  • wheel69
  • gradual17
  • sticking21
  • o'clock12
  • turns25

문제 영역: 엔진 · 전기계통 · 변속기/파워트레인 · 조향 · 실내·장비 · 브레이크 · 에어백·안전벨트 · 차체·구조 · 연료계통

불만이 접수된 연도

2017: 5 5 2017 2018: 118 118 2018 2019: 169 169 2019 2020: 64 64 2020 2021: 68 68 2021 2022: 131 131 2022 2023: 125 125 2023 2024: 140 140 2024 2025: 140 140 2025 2026: 121 121 2026
  • 충돌 보고: 30
  • 화재 보고: 26
  • 부상: 19
  • 사망: 0

사고 발생 시 차령

  • 1년 미만14.3%
  • 1–2년14.5%
  • 2–3년6.4%
  • 3–5년19.6%
  • 5년 이상45.1%

사고 시 차령 중앙값: 54개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2018 · 미니밴

차종불만차령 1년당 불만 수불만 지수
2018 Toyota Sienna698.00.19
2018 Honda Odyssey973112.22.67
2018 Chrysler Pacifica1,081124.62.96

안전 리콜 (12)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 번호 25V876000 · 2025-12-17

요약: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

위험: An unsecured wheelchair can move during transit, increasing the risk of injury.

조치: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES 번호 23V010000 · 2023-01-17

요약: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

위험: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

조치: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 19V886000 · 2019-12-12

요약: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

위험: The lingering rearview image can distract the driver, increasing the risk of a crash.

조치: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 번호 19V348000 · 2019-05-09

요약: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

위험: A loss of power steering assist or a stall can increase the risk of crash.

조치: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 번호 19V143000 · 2019-02-28

요약: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

위험: A control arm separation could increase the risk of a crash.

조치: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 번호 18V524000 · 2018-08-09

요약: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

위험: A vehicle stall can increase the risk of a crash.

조치: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 18V492000 · 2018-07-26

요약: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

위험: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

조치: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT 번호 18V493000 · 2018-07-26

요약: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

위험: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

조치: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE 번호 18V395000 · 2018-06-14

요약: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

위험: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

조치: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

ELECTRICAL SYSTEM:WIRING 번호 18V332000 · 2018-05-17

요약: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

위험: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

조치: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

EQUIPMENT 번호 17V824000 · 2017-12-21

요약: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

위험: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

조치: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

SEAT BELTS:REAR/OTHER 번호 17V542000 · 2017-08-31

요약: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

위험: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

조치: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

자주 묻는 질문

2018년식 Chrysler Pacifica 불만은 몇 건?

NHTSA에 2018년식 Chrysler Pacifica 불만 1,081건이 접수되었으며, 차령 1년당 약 124.6건입니다.

2018년식 Chrysler Pacifica의 가장 흔한 문제는?

가장 흔한 범주는 엔진이며 불만의 40.3%를 차지합니다.

2018년식 Chrysler Pacifica에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 12건을 등재했습니다. 이 연식은 NHTSA 결함 조사 6건의 대상이며, 가장 최근 건은 “Intermittent Loss of Electric Power Steering”(2025-09-05 개시, 아직 진행 중)입니다.

2018년식 Chrysler Pacifica은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 192건, 그 이전 12개월은 122건으로 속도가 빨라지고 있습니다.

2018년식 Chrysler Pacifica은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2018년식 Chrysler Pacifica 차주 불만은 1,081건으로, 차령 1년당 124.6건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.96, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 68위입니다. Chrysler의 다른 차종과 비교하면 불만률이 129% 높음, 다른 미니밴과 비교하면 139% 높음입니다.