불만 접수일은 2020-01-06부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 8일.
분석
이전 연식(2019)은 연간 45.6건으로 이 연식보다 많습니다. 다음 연식(2021)은 연간 68.7건으로 이 연식보다 많습니다. 2020년식은 출시 후 2년 동안 불만 22건을 기록해 같은 연식 평균 차량보다 61% 낮음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 33.5%)이며, 그다음은 전기계통(19.2%), 변속기/파워트레인(16.1%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 1.5배 비율로 나타납니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “engine”, “shut”, “light”, “van”, “check”입니다. 13건(5.8%)은 충돌 또는 화재를 동반했으며 부상 11건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 48개월 이내에 발생했고, 가장 집중된 시기는 3~5년째(45%)입니다. 최근 12개월 신규 불만은 45건, 그 이전 12개월은 45건으로 속도는 안정적입니다.
NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 불만의 26%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “Loss of motive power due to an internal wiring connector short.”(2024-02-27 개시, 아직 진행 중)입니다.
안전 리콜 (6)
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 26V362000 · 2026-06-04
⚠ 실외 주차/운행 금지 경고
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
위험: A vehicle fire increases the risk of injury.
조치: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 번호 25V876000 · 2025-12-17
요약: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
위험: An unsecured wheelchair can move during transit, increasing the risk of injury.
조치: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
AIR BAGS:SIDE/WINDOW:CURTAIN 번호 24V793000 · 2024-10-24
요약: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
위험: An air bag that does not deploy during a crash increases the risk of injury.
조치: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES 번호 23V010000 · 2023-01-17
요약: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
위험: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
조치: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 20V191000 · 2020-09-10 · OTA 수정
요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
위험: The lingering rearview image can distract the driver, increasing the risk of a crash.
조치: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH 번호 20V334000 · 2020-06-09
요약: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
위험: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
조치: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46.
Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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자주 묻는 질문
2020년식 Chrysler Pacifica 불만은 몇 건?
NHTSA에 2020년식 Chrysler Pacifica 불만 224건이 접수되었으며, 차령 1년당 약 33.6건입니다.
2020년식 Chrysler Pacifica의 가장 흔한 문제는?
가장 흔한 범주는 엔진이며 불만의 33.5%를 차지합니다.
2020년식 Chrysler Pacifica에 리콜이 있나요?
NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “Loss of motive power due to an internal wiring connector short.”(2024-02-27 개시, 아직 진행 중)입니다.
2020년식 Chrysler Pacifica은 지금도 불만이 접수되고 있나요?
최근 12개월 신규 불만은 45건, 그 이전 12개월은 45건으로 속도는 안정적입니다.
2020년식 Chrysler Pacifica은 비슷한 차량과 비교해 어떤가요?
NHTSA에 접수된 2020년식 Chrysler Pacifica 차주 불만은 224건으로, 차령 1년당 33.6건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 0.80, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 53위입니다. Chrysler의 다른 차종과 비교하면 불만률이 38% 낮음, 다른 미니밴과 비교하면 35% 낮음입니다.