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2018 年款 Chrysler Pacifica 問題、申訴與召回

多很多 升溫

NHTSA 收到 2018 年款 Chrysler Pacifica 的車主申訴共 1,081 筆,換算每車齡年 124.6 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.96;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 68 名。與 Chrysler 其他車款相比,它的申訴率高 129%;與其他多人座休旅相比則高 139%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2017-11-14 與 2026-09-01 之間。 事故發生到提出申訴的中位延遲:10 天。

1,081申訴
124.6每車齡年申訴數
2.96申訴指數 對比全部追蹤車款
12召回
4.9%涉及碰撞或起火的比例
192近 12 個月

分析

後一年款(2019)每年 45.6 筆,比這一年款少。2018 年款上路前兩年累積 292 筆申訴,比同年款車的平均高 228%。

最常見的問題類別是引擎(佔申訴 40.3%),其次是電系(18.6%)與轉向(10.9%)。引擎類申訴在這裡的比例是全部追蹤車款的 1.8 倍。在引擎類申訴裡,車主最常提到 “head gasket”、“engine”、“van”、“cylinder”與“misfire”。有 53 筆申訴(4.9%)提到碰撞或起火;車主通報 19 人受傷、0 人死亡。

一半的事故發生在年款起算 54 個月內;最集中的時期是五年以後(佔 45%)。近 12 個月新增 192 筆申訴,前 12 個月是 122 筆,申訴速度在升溫。

NHTSA 列出這個年款 12 件安全召回。 有 37% 的申訴落在召回已處理的零件範圍。有 6 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Intermittent Loss of Electric Power Steering」(2025-09-05 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款2.96
  • 對比 Chrysler 其他車款2.29
  • 對比其他 2018 年款2.54
  • 對比其他多人座休旅2.39
  • 上路前兩年的申訴數 · 對比同年款平均 (292)3.28
  • 第 68 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018124.6 每年2.96
  • 201945.6 每年1.08
  • 202033.6 每年0.8
  • 202168.7 每年1.63
  • 202268.3 每年1.62
  • 202352.0 每年1.24
  • 202425.0 每年0.59
  • 202516.7 每年0.4

Chrysler Pacifica 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎436 · 40.3% · 1.82×
  • 電系201 · 18.6% · 1.18×
  • 轉向118 · 10.9% · 1.68×
  • 變速箱/動力系統109 · 10.1% · 0.87×
  • 其他72 · 6.7% · 3.7×
  • 內裝與配備60 · 5.6% · 0.62×
  • 煞車20 · 1.9% · 0.31×
  • 車身與結構18 · 1.7% · 0.19×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • head gasket111
  • engine283
  • van94
  • cylinder90
  • misfire65
  • blown55

電系 · 申訴中常見的詞

  • van33
  • hybrid36
  • battery53
  • electrical41
  • propulsion system15
  • sliding17

轉向 · 申訴中常見的詞

  • steering108
  • wheel69
  • gradual17
  • sticking21
  • o'clock12
  • turns25

問題分類: 引擎 · 電系 · 變速箱/動力系統 · 轉向 · 內裝與配備 · 煞車 · 安全氣囊與安全帶 · 車身與結構 · 燃油系統

申訴提出的年份

2017: 5 5 2017 2018: 118 118 2018 2019: 169 169 2019 2020: 64 64 2020 2021: 68 68 2021 2022: 131 131 2022 2023: 125 125 2023 2024: 140 140 2024 2025: 140 140 2025 2026: 121 121 2026
  • 通報碰撞: 30
  • 通報起火: 26
  • 受傷: 19
  • 死亡: 0

事故發生時的車齡

  • 1 年內14.3%
  • 1–2 年14.5%
  • 2–3 年6.4%
  • 3–5 年19.6%
  • 5 年以上45.1%

事故車齡中位數: 54 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 多人座休旅

車款申訴每車齡年申訴數申訴指數
2018 Toyota Sienna698.00.19
2018 Honda Odyssey973112.22.67
2018 Chrysler Pacifica1,081124.62.96

安全召回 (12)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 案號 25V876000 · 2025-12-17

摘要: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

風險: An unsecured wheelchair can move during transit, increasing the risk of injury.

處置: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES 案號 23V010000 · 2023-01-17

摘要: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

風險: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

處置: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 19V886000 · 2019-12-12

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: The lingering rearview image can distract the driver, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案號 19V348000 · 2019-05-09

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

風險: A loss of power steering assist or a stall can increase the risk of crash.

處置: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 案號 19V143000 · 2019-02-28

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

風險: A control arm separation could increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案號 18V524000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

風險: A vehicle stall can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 18V492000 · 2018-07-26

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

風險: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT 案號 18V493000 · 2018-07-26

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

風險: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE 案號 18V395000 · 2018-06-14

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

風險: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

處置: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

ELECTRICAL SYSTEM:WIRING 案號 18V332000 · 2018-05-17

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

風險: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

EQUIPMENT 案號 17V824000 · 2017-12-21

摘要: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

風險: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

處置: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

SEAT BELTS:REAR/OTHER 案號 17V542000 · 2017-08-31

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

風險: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

處置: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Chrysler Pacifica 有多少申訴?

NHTSA 收到 2018 年款 Chrysler Pacifica 共 1,081 筆申訴,約每車齡年 124.6 筆。

2018 年款 Chrysler Pacifica 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 40.3%。

2018 年款 Chrysler Pacifica 有召回嗎?

NHTSA 列出這個年款 12 件安全召回。 有 6 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Intermittent Loss of Electric Power Steering」(2025-09-05 開啟,仍在進行中)。

2018 年款 Chrysler Pacifica 現在還有人在申訴嗎?

近 12 個月新增 192 筆申訴,前 12 個月是 122 筆,申訴速度在升溫。

2018 年款 Chrysler Pacifica 跟同類車比起來如何?

NHTSA 收到 2018 年款 Chrysler Pacifica 的車主申訴共 1,081 筆,換算每車齡年 124.6 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.96;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 68 名。與 Chrysler 其他車款相比,它的申訴率高 129%;與其他多人座休旅相比則高 139%。