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2018 年款 Toyota Sienna 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2018 年款 Toyota Sienna 的車主申訴共 69 筆,換算每車齡年 8.0 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.19;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 10 名。與 Toyota 其他車款相比,它的申訴率低 77%;與其他多人座休旅相比則低 85%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-01-10 與 2026-07-14 之間。 事故發生到提出申訴的中位延遲:7 天。

69申訴
8.0每車齡年申訴數
0.19申訴指數 對比全部追蹤車款
7召回
7.2%涉及碰撞或起火的比例
6近 12 個月

分析

後一年款(2019)每年 5.9 筆,比這一年款少。2018 年款上路前兩年累積 17 筆申訴,比同年款車的平均低 81%。

最常見的問題類別是變速箱/動力系統(佔申訴 24.6%),其次是燃油系統(17.4%)與內裝與配備(15.9%)。變速箱/動力系統類申訴在這裡的比例是全部追蹤車款的 2.1 倍。在變速箱/動力系統類申訴裡,車主最常提到 “whining”、“transmission”、“program”、“throttle”與“mode”。有 5 筆申訴(7.2%)提到碰撞或起火;車主通報 6 人受傷、0 人死亡。

一半的事故發生在年款起算 30 個月內;最集中的時期是五年以後(佔 29%)。近 12 個月新增 6 筆申訴。

NHTSA 列出這個年款 7 件安全召回。 有 39% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款0.19
  • 對比 Toyota 其他車款0.23
  • 對比其他 2018 年款0.16
  • 對比其他多人座休旅0.15
  • 上路前兩年的申訴數 · 對比同年款平均 (17)0.19
  • 第 10 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Toyota Sienna 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 變速箱/動力系統17 · 24.6% · 2.11×
  • 燃油系統12 · 17.4% · 4.04×
  • 內裝與配備11 · 15.9% · 1.77×
  • 車身與結構6 · 8.7% · 0.95×
  • 引擎5 · 7.2% · 0.32×
  • 電系5 · 7.2% · 0.46×
  • 安全氣囊與安全帶4 · 5.8% · 1.52×
  • 其他4 · 5.8% · 3.21×

對比全部車款: 1.00 = 全部車款平均

變速箱/動力系統 · 申訴中常見的詞

  • whining6
  • transmission12
  • program3
  • throttle3
  • mode4
  • accelerating3

燃油系統 · 申訴中常見的詞

  • fuel11
  • gasoline7
  • confirms available5
  • received7
  • tool confirms4
  • unavailable4

內裝與配備 · 申訴中常見的詞

  • van4
  • fee3
  • due3
  • side3
  • recall4
  • safety3

問題分類: 車身與結構 · 內裝與配備 · 煞車

申訴提出的年份

2018: 9 9 2018 2019: 8 8 2019 2020: 18 18 2020 2021: 9 9 2021 2022: 3 3 2022 2023: 4 4 2023 2024: 7 7 2024 2025: 5 5 2025 2026: 6 6 2026
  • 通報碰撞: 5
  • 通報起火: 0
  • 受傷: 6
  • 死亡: 0

事故發生時的車齡

  • 1 年內17.4%
  • 1–2 年15.9%
  • 2–3 年23.2%
  • 3–5 年14.5%
  • 5 年以上29.0%

事故車齡中位數: 30 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 多人座休旅

車款申訴每車齡年申訴數申訴指數
2018 Toyota Sienna698.00.19
2018 Honda Odyssey973112.22.67
2018 Chrysler Pacifica1,081124.62.96

安全召回 (7)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V012000 · 2020-01-13

摘要: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS 案號 19V553000 · 2019-07-25

摘要: Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

風險: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

處置: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

STEERING 案號 19V532000 · 2019-07-16

摘要: Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

風險: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

處置: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

EQUIPMENT:OTHER:LABELS 案號 19V503000 · 2019-06-28

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

處置: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS 案號 19V410000 · 2019-06-04

摘要: Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

風險: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.

處置: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

WHEELS 案號 18V130000 · 2018-02-22

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Sienna vehicles built with a specific lot of 10-spoke alloy wheels from one production facility. These wheels may not have been properly cooled during manufacturing. As a result, the wheels may crack in the spokes from an impact while driving.

風險: If the wheels crack at the spokes, the wheel may separate from the hub assembly causing a loss of vehicle control and increasing the risk of a crash.

處置: Toyota began notifying owners initially by phone on February 26, 2018 and will mail letters to any unnotified owner starting on April 20, 2018. Dealers will inspect the wheels and replace them if necessary depending on their production location, free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0J.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2018 年款 Toyota Sienna 有多少申訴?

NHTSA 收到 2018 年款 Toyota Sienna 共 69 筆申訴,約每車齡年 8.0 筆。

2018 年款 Toyota Sienna 最常見的問題是什麼?

最常見的類別是變速箱/動力系統,佔申訴的 24.6%。

2018 年款 Toyota Sienna 有召回嗎?

NHTSA 列出這個年款 7 件安全召回。

2018 年款 Toyota Sienna 現在還有人在申訴嗎?

近 12 個月新增 6 筆申訴。

2018 年款 Toyota Sienna 跟同類車比起來如何?

NHTSA 收到 2018 年款 Toyota Sienna 的車主申訴共 69 筆,換算每車齡年 8.0 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.19;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 10 名。與 Toyota 其他車款相比,它的申訴率低 77%;與其他多人座休旅相比則低 85%。