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2019 年款 Chrysler Pacifica 問題、申訴與召回

一般 平穩

NHTSA 收到 2019 年款 Chrysler Pacifica 的車主申訴共 350 筆,換算每車齡年 45.6 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 1.08;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 50 名。與 Chrysler 其他車款相比,它的申訴率低 16%;與其他多人座休旅相比則低 12%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-10-24 與 2026-09-02 之間。 事故發生到提出申訴的中位延遲:9 天。

350申訴
45.6每車齡年申訴數
1.08申訴指數 對比全部追蹤車款
7召回
3.4%涉及碰撞或起火的比例
61近 12 個月

分析

前一年款(2018)每年 124.6 筆,比這一年款多。後一年款(2020)每年 33.6 筆,比這一年款少。2019 年款上路前兩年累積 63 筆申訴,比同年款車的平均低 22%。

最常見的問題類別是引擎(佔申訴 27.1%),其次是電系(19.4%)與變速箱/動力系統(14.6%)。在引擎類申訴裡,車主最常提到 “van”、“engine”、“head gasket”、“shut”與“light”。有 12 筆申訴(3.4%)提到碰撞或起火;車主通報 3 人受傷、0 人死亡。

一半的事故發生在年款起算 52 個月內;最集中的時期是五年以後(佔 41%)。近 12 個月新增 61 筆申訴,前 12 個月是 61 筆,速度大致平穩。

NHTSA 列出這個年款 7 件安全召回。 有 27% 的申訴落在召回已處理的零件範圍。有 3 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Loss of motive power due to an internal wiring connector short.」(2024-02-27 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款1.08
  • 對比 Chrysler 其他車款0.84
  • 對比其他 2019 年款1.0
  • 對比其他多人座休旅0.88
  • 上路前兩年的申訴數 · 對比同年款平均 (63)0.78
  • 第 50 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 2018124.6 每年2.96
  • 201945.6 每年1.08
  • 202033.6 每年0.8
  • 202168.7 每年1.63
  • 202268.3 每年1.62
  • 202352.0 每年1.24
  • 202425.0 每年0.59
  • 202516.7 每年0.4

Chrysler Pacifica 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎95 · 27.1% · 1.22×
  • 電系68 · 19.4% · 1.23×
  • 變速箱/動力系統51 · 14.6% · 1.26×
  • 煞車48 · 13.7% · 2.26×
  • 內裝與配備28 · 8.0% · 0.89×
  • 轉向27 · 7.7% · 1.19×
  • 車身與結構12 · 3.4% · 0.37×
  • 其他8 · 2.3% · 1.27×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • van17
  • engine52
  • head gasket14
  • shut24
  • light36
  • power27

電系 · 申訴中常見的詞

  • van12
  • backup12
  • electrical17
  • uconnect8
  • system29
  • camera15

變速箱/動力系統 · 申訴中常見的詞

  • transmission23
  • van11
  • gear13
  • safely shut5
  • shut soon5
  • shifter assembly3

問題分類: 引擎 · 電系 · 變速箱/動力系統 · 轉向 · 內裝與配備 · 煞車 · 安全氣囊與安全帶 · 車身與結構 · 燃油系統

申訴提出的年份

2018: 1 1 2018 2019: 40 40 2019 2020: 22 22 2020 2021: 30 30 2021 2022: 46 46 2022 2023: 52 52 2023 2024: 60 60 2024 2025: 60 60 2025 2026: 39 39 2026
  • 通報碰撞: 11
  • 通報起火: 3
  • 受傷: 3
  • 死亡: 0

事故發生時的車齡

  • 1 年內13.4%
  • 1–2 年6.9%
  • 2–3 年10.0%
  • 3–5 年28.6%
  • 5 年以上41.1%

事故車齡中位數: 52 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 多人座休旅

車款申訴每車齡年申訴數申訴指數
2019 Toyota Sienna455.90.14
2019 Chrysler Pacifica35045.61.08
2019 Honda Odyssey942122.72.92

安全召回 (7)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 26V327000 · 2026-05-21

摘要: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 案號 25V876000 · 2025-12-17

摘要: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

風險: An unsecured wheelchair can move during transit, increasing the risk of injury.

處置: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES 案號 23V010000 · 2023-01-17

摘要: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

風險: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

處置: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V191000 · 2020-09-10 · OTA 修復

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: The lingering rearview image can distract the driver, increasing the risk of a crash.

處置: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 19V886000 · 2019-12-12

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: The lingering rearview image can distract the driver, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY 案號 19V348000 · 2019-05-09

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

風險: A loss of power steering assist or a stall can increase the risk of crash.

處置: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案號 18V524000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

風險: A vehicle stall can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2019 年款 Chrysler Pacifica 有多少申訴?

NHTSA 收到 2019 年款 Chrysler Pacifica 共 350 筆申訴,約每車齡年 45.6 筆。

2019 年款 Chrysler Pacifica 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 27.1%。

2019 年款 Chrysler Pacifica 有召回嗎?

NHTSA 列出這個年款 7 件安全召回。 有 3 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Loss of motive power due to an internal wiring connector short.」(2024-02-27 開啟,仍在進行中)。

2019 年款 Chrysler Pacifica 現在還有人在申訴嗎?

近 12 個月新增 61 筆申訴,前 12 個月是 61 筆,速度大致平穩。

2019 年款 Chrysler Pacifica 跟同類車比起來如何?

NHTSA 收到 2019 年款 Chrysler Pacifica 的車主申訴共 350 筆,換算每車齡年 45.6 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 1.08;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 50 名。與 Chrysler 其他車款相比,它的申訴率低 16%;與其他多人座休旅相比則低 12%。