Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2017-11-14 y el 2026-09-01. Mediana entre el incidente y la presentación: 10 días.
Análisis
El año-modelo siguiente (2019) registró 45,6 al año, menos que este. En sus dos primeros años en circulación, el modelo 2018 acumuló 292 quejas, un 228 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (40,3 % de las quejas), seguido de Sistema eléctrico (18,6 %) y Dirección (10,9 %). Las quejas de Motor son aquí 1,8 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Motor, los dueños mencionan sobre todo “head gasket”, “engine”, “van”, “cylinder” y “misfire”. 53 quejas (4,9 %) describen un choque o incendio; los dueños mencionan 19 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 54 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (45 % de los incidentes). En los últimos 12 meses se presentaron 192 quejas nuevas, frente a 122 en los 12 meses anteriores: el ritmo va en aumento.
La NHTSA registra 12 retiros de seguridad para este año-modelo. El 37 % de las quejas corresponde a componentes cubiertos por un retiro. 6 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Intermittent Loss of Electric Power Steering» (abierta el 2025-09-05, aún abierta).
Retiros de seguridad (12)
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: Número 25V876000 · 2025-12-17
Resumen: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Riesgo: An unsecured wheelchair can move during transit, increasing the risk of injury.
Solución: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES Número 23V010000 · 2023-01-17
Resumen: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Riesgo: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Solución: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 19V886000 · 2019-12-12
Resumen: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Riesgo: The lingering rearview image can distract the driver, increasing the risk of a crash.
Solución: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 19V348000 · 2019-05-09
Resumen: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Riesgo: A loss of power steering assist or a stall can increase the risk of crash.
Solución: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Número 19V143000 · 2019-02-28
Resumen: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Riesgo: A control arm separation could increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Número 18V524000 · 2018-08-09
Resumen: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Riesgo: A vehicle stall can increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 18V492000 · 2018-07-26
Resumen: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Riesgo: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Solución: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Número 18V493000 · 2018-07-26
Resumen: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Riesgo: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE Número 18V395000 · 2018-06-14
Resumen: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Riesgo: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Solución: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
ELECTRICAL SYSTEM:WIRING Número 18V332000 · 2018-05-17
Resumen: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Riesgo: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Solución: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
EQUIPMENT Número 17V824000 · 2017-12-21
Resumen: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Riesgo: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Solución: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
SEAT BELTS:REAR/OTHER Número 17V542000 · 2017-08-31
Resumen: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Riesgo: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Solución: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Cómo saber si tu auto tiene un retiro pendiente ›
Preguntas frecuentes
¿Cuántas quejas tiene el Chrysler Pacifica 2018?
Se presentaron 1.081 quejas ante la NHTSA por el Chrysler Pacifica 2018, unas 124,6 por año en circulación.
¿Cuál es el problema más común del Chrysler Pacifica 2018?
La categoría más común es Motor, con el 40,3 % de las quejas.
¿Tiene retiros el Chrysler Pacifica 2018?
La NHTSA registra 12 retiro(s) de seguridad para este año-modelo. 6 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Intermittent Loss of Electric Power Steering» (abierta el 2025-09-05, aún abierta).
¿El Chrysler Pacifica 2018 sigue generando quejas?
En los últimos 12 meses se presentaron 192 quejas nuevas, frente a 122 en los 12 meses anteriores: el ritmo va en aumento.
¿Cómo se compara el Chrysler Pacifica 2018 con vehículos similares?
La NHTSA ha recibido 1.081 quejas de propietarios sobre el Chrysler Pacifica 2018, es decir 124,6 por año en circulación: muchas más quejas de lo habitual para un vehículo de su edad (índice de quejas 2,96; 1,00 es el promedio de todos los vehículos seguidos). Entre los 73 vehículos del año-modelo 2018 que seguimos, ocupa el puesto 68 por menos quejas al año. Frente a otros modelos Chrysler, su tasa es un 129 % mayor; frente a otros Minivans, es un 139 % mayor.