Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2023-01-24 y el 2026-08-25. Mediana entre el incidente y la presentación: 6 días.
Análisis
El año-modelo anterior (2022) registró 68,3 quejas al año, más que este. El año-modelo siguiente (2024) registró 25,0 al año, menos que este. En sus dos primeros años en circulación, el modelo 2023 acumuló 56 quejas, un 33 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (34,0 % de las quejas), seguido de Airbags y cinturones (16,2 %) y Transmisión (15,7 %). Las quejas de Motor son aquí 1,5 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Motor, los dueños mencionan sobre todo “shut soon”, “safely shut”, “engine”, “turtle” y “hybrid”. 4 quejas (2,1 %) describen un choque o incendio; los dueños mencionan 2 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 29 meses siguientes al inicio del año-modelo; el periodo más intenso fue el tercer año (41 % de los incidentes). En los últimos 12 meses se presentaron 91 quejas nuevas, frente a 52 en los 12 meses anteriores: el ritmo va en aumento.
La NHTSA registra 14 retiros de seguridad para este año-modelo, 1 con aviso de no conducir o estacionar afuera. El 39 % de las quejas corresponde a componentes cubiertos por un retiro. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Loss of motive power due to an internal wiring connector short.» (abierta el 2024-02-27, aún abierta).
Retiros de seguridad (14)
AIR BAGS:FRONTAL Número 26V358000 · 2026-06-02
Resumen: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Riesgo: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Solución: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 26V327000 · 2026-05-21
Resumen: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Solución: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS Número 26V296000 · 2026-05-11
Resumen: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Riesgo: An unsecured wheelchair can move during transit, increasing the risk of injury.
Solución: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
AIR BAGS:SIDE/WINDOW:CURTAIN Número 26V189000 · 2026-03-26
Resumen: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Riesgo: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Solución: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: Número 25V876000 · 2025-12-17
Resumen: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Riesgo: An unsecured wheelchair can move during transit, increasing the risk of injury.
Solución: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: Número 25V877000 · 2025-12-17
Resumen: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Riesgo: An unsecured wheelchair can move during transit, increasing the risk of injury.
Solución: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 25V388000 · 2025-06-12
Resumen: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Riesgo: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Solución: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
AIR BAGS:SIDE/WINDOW:CURTAIN Número 25V302000 · 2025-05-08
Resumen: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Riesgo: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Solución: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
AIR BAGS:SIDE/WINDOW:CURTAIN Número 24V793000 · 2024-10-24
Resumen: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Riesgo: An air bag that does not deploy during a crash increases the risk of injury.
Solución: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V436000 · 2024-06-13 · Corrección remota
Resumen: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Solución: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Número 24V199000 · 2024-03-14
Resumen: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Riesgo: An air bag that does not deploy in a crash can increase the risk of injury.
Solución: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Número 23V753000 · 2023-11-09
⚠ Aviso: estacionar afuera / no conducir
Resumen: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Riesgo: A fire while parked or driving can increase the risk of injury.
Solución: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Número 23V500000 · 2023-07-20
Resumen: Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Riesgo: A fuel leak in the presence of an ignition source increases the risk of a fire.
Solución: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES Número 23V010000 · 2023-01-17
Resumen: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Riesgo: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Solución: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
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