InsightArise Cars美国车主投诉指数
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2021 款 Ford Mustang 问题、投诉与召回

少很多 平稳

NHTSA 收到 2021 款 Ford Mustang 的车主投诉共 55 条,折合每车龄年 9.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 19 名。与 Ford 其他车型相比,它的投诉率低 82%;与其他跑车与肌肉车相比则低 23%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-11-26 与 2026-06-22 之间。 事故发生到提交投诉的中位延迟:39 天。

55投诉
9.7每车龄年投诉数
0.23投诉指数 对比全部跟踪车型
6召回
7.3%涉及碰撞或起火的比例
16近 12 个月

分析

前一年款(2020)每年 17.7 条,比这一年款多。后一年款(2022)每年 10.5 条,比这一年款多。2021 款上路前两年累计 10 条投诉,比同年款车的平均低 84%。

最常见的问题类别是燃油系统(占投诉 20.0%),其次是发动机(18.2%)与电气(16.4%)。燃油系统类投诉在这里的比例是全部跟踪车型的 4.6 倍。在燃油系统类投诉里,车主最常提到 “system gasoline”、“fuel system”、“notification fuel”、“amount recall”与“exceeded reasonable”。有 4 条投诉(7.3%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 42 个月内;最集中的时期是第三到第五年(占 46%)。近 12 个月新增 16 条投诉,前 12 个月是 15 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 42% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.23
  • 对比 Ford 其他车型0.18
  • 对比其他 2021 年款0.25
  • 对比其他跑车与肌肉车0.77
  • 上路前两年的投诉数 · 对比同年款平均 (10)0.16
  • 第 19 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Ford Mustang 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 燃油系统11 · 20.0% · 4.64×
  • 发动机10 · 18.2% · 0.82×
  • 电气9 · 16.4% · 1.04×
  • 变速箱/动力系统7 · 12.7% · 1.09×
  • 刹车4 · 7.3% · 1.2×
  • 安全气囊与安全带3 · 5.5% · 1.44×
  • 车身与结构3 · 5.5% · 0.6×
  • 轮胎、轮毂与悬挂3 · 5.5% · 2.21×

对比全部车型: 1.00 = 全部车型平均

燃油系统 · 投诉中常见的词

  • system gasoline9
  • fuel system9
  • notification fuel7
  • amount recall7
  • exceeded reasonable7
  • reasonable amount7

发动机 · 投诉中常见的词

  • check engine5
  • idle3
  • illuminated4
  • engine light3
  • fuel3
  • power4

电气 · 投诉中常见的词

  • camera5
  • rear3
  • system4
  • recall4

问题分类: 发动机 · 电气 · 变速箱/动力系统 · 车身与结构 · 内饰与配置

投诉提交的年份

2021: 1 1 2021 2022: 9 9 2022 2023: 10 10 2023 2024: 6 6 2024 2025: 19 19 2025 2026: 10 10 2026
  • 报告碰撞: 4
  • 报告起火: 0
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内9.1%
  • 1–2 年16.4%
  • 2–3 年16.4%
  • 3–5 年45.5%
  • 5 年以上12.7%

事故车龄中位数: 42 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 跑车与肌肉车

车型投诉每车龄年投诉数投诉指数
2021 Dodge Charger335.80.14
2021 Ford Mustang559.70.23

安全召回 (6)

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 25V689000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang vehicles repaired incorrectly under recall number 23V727. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

风险: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

处置: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C55. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 17, 2025.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 25V455000 · 2025-07-07

摘要: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

风险: An engine stall increases the risk of a crash.

处置: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

BACK OVER PREVENTION:SOFTWARE 案号 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

风险: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM 案号 23V727000 · 2023-10-27

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

风险: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

处置: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

AIR BAGS:KNEE BOLSTER 案号 22V083000 · 2022-02-16

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang vehicles. An insufficient weld on the front passenger knee air bag may result in an improper air bag deployment.

风险: An improper air bag deployment can increase the risk of injury during a crash.

处置: Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed on March 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S07.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 21V980000 · 2021-12-16

摘要: Ford Motor Company (Ford) is recalling certain 2021 Mustang vehicles. The side curtain air bag inflators may have been manufactured with the incorrect amount of compressed gas, which can result in improper air bag inflation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 226, "Ejection Mitigation," and 214, "Side Impact Protection."

风险: An air bag that does not inflate properly can increase the risk of injury in a crash.

处置: Dealers will replace the side curtain air bags, free of charge. An interim owner notification letter was mailed on February 3, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C37.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2021 款 Ford Mustang 有多少投诉?

NHTSA 收到 2021 款 Ford Mustang 共 55 条投诉,约每车龄年 9.7 条。

2021 款 Ford Mustang 最常见的问题是什么?

最常见的类别是燃油系统,占投诉的 20.0%。

2021 款 Ford Mustang 有召回吗?

NHTSA 列出该年款 6 项安全召回。

2021 款 Ford Mustang 现在还有人在投诉吗?

近 12 个月新增 16 条投诉,前 12 个月是 15 条,速度大致平稳。

2021 款 Ford Mustang 跟同类车比起来如何?

NHTSA 收到 2021 款 Ford Mustang 的车主投诉共 55 条,折合每车龄年 9.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.23;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 19 名。与 Ford 其他车型相比,它的投诉率低 82%;与其他跑车与肌肉车相比则低 23%。