InsightArise Cars美国车主投诉指数
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2019 款 Ford Mustang 问题、投诉与召回

少很多 平稳

NHTSA 收到 2019 款 Ford Mustang 的车主投诉共 147 条,折合每车龄年 19.2 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.46;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 25 名。与 Ford 其他车型相比,它的投诉率低 65%;与其他跑车与肌肉车相比则高 52%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-06-18 与 2026-09-01 之间。 事故发生到提交投诉的中位延迟:17 天。

147投诉
19.2每车龄年投诉数
0.46投诉指数 对比全部跟踪车型
6召回
2.7%涉及碰撞或起火的比例
29近 12 个月

分析

前一年款(2018)每年 21.6 条,比这一年款多。后一年款(2020)每年 17.7 条,比这一年款少。2019 款上路前两年累计 24 条投诉,比同年款车的平均低 70%。

最常见的问题类别是发动机(占投诉 40.1%),其次是电气(18.4%)与变速箱/动力系统(12.9%)。发动机类投诉在这里的比例是全部跟踪车型的 1.8 倍。在发动机类投诉里,车主最常提到 “coolant”、“ecoboost”、“head gasket”、“engine”与“intrusion”。有 4 条投诉(2.7%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 60 个月内;最集中的时期是五年以后(占 50%)。近 12 个月新增 29 条投诉,前 12 个月是 35 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 31% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.46
  • 对比 Ford 其他车型0.35
  • 对比其他 2019 年款0.42
  • 对比其他跑车与肌肉车1.52
  • 上路前两年的投诉数 · 对比同年款平均 (24)0.3
  • 第 25 名/共 76 · 2019排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Ford Mustang 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机59 · 40.1% · 1.81×
  • 电气27 · 18.4% · 1.17×
  • 变速箱/动力系统19 · 12.9% · 1.11×
  • 内饰与配置12 · 8.2% · 0.91×
  • 车身与结构11 · 7.5% · 0.82×
  • 刹车5 · 3.4% · 0.56×
  • 轮胎、轮毂与悬挂5 · 3.4% · 1.36×
  • 转向4 · 2.7% · 0.42×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • coolant33
  • ecoboost17
  • head gasket20
  • engine49
  • intrusion15
  • cylinder15

电气 · 投诉中常见的词

  • blank8
  • digital5
  • backup5
  • dash6
  • electrical6
  • short4

变速箱/动力系统 · 投诉中常见的词

  • transmission9
  • recurred4
  • power train4
  • clutch3
  • placed3
  • available6

问题分类: 发动机 · 电气 · 变速箱/动力系统 · 车身与结构 · 内饰与配置

投诉提交的年份

2019: 10 10 2019 2020: 14 14 2020 2021: 13 13 2021 2022: 11 11 2022 2023: 18 18 2023 2024: 26 26 2024 2025: 34 34 2025 2026: 21 21 2026
  • 报告碰撞: 3
  • 报告起火: 1
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内8.2%
  • 1–2 年9.5%
  • 2–3 年9.5%
  • 3–5 年22.4%
  • 5 年以上50.3%

事故车龄中位数: 60 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 跑车与肌肉车

车型投诉每车龄年投诉数投诉指数
2019 Dodge Charger12015.60.37
2019 Ford Mustang14719.20.46

安全召回 (6)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 26V372000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles previously repaired incorrectly under recall number 19V076. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

风险: A blank instrument cluster that fails to display critical safety information, such as vehicle speed or safety system warnings, increases the risk of a crash.

处置: Dealers will reprogram the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 13, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C27. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 25V572000 · 2025-09-04

摘要: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

风险: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

处置: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

BACK OVER PREVENTION:SOFTWARE 案号 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

风险: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案号 22V382000 · 2022-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

风险: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

处置: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 20V263000 · 2020-05-08

摘要: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

风险: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

处置: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 19V076000 · 2019-02-11

摘要: Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

风险: A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.

处置: Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2019 款 Ford Mustang 有多少投诉?

NHTSA 收到 2019 款 Ford Mustang 共 147 条投诉,约每车龄年 19.2 条。

2019 款 Ford Mustang 最常见的问题是什么?

最常见的类别是发动机,占投诉的 40.1%。

2019 款 Ford Mustang 有召回吗?

NHTSA 列出该年款 6 项安全召回。

2019 款 Ford Mustang 现在还有人在投诉吗?

近 12 个月新增 29 条投诉,前 12 个月是 35 条,速度大致平稳。

2019 款 Ford Mustang 跟同类车比起来如何?

NHTSA 收到 2019 款 Ford Mustang 的车主投诉共 147 条,折合每车龄年 19.2 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.46;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 25 名。与 Ford 其他车型相比,它的投诉率低 65%;与其他跑车与肌肉车相比则高 52%。