InsightArise Cars美国车主投诉指数
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2020 款 Honda Accord 问题、投诉与召回

较多 年增减 30% 以内

NHTSA 收到 2020 款 Honda Accord 的车主投诉共 403 条,折合每车龄年 59.4 条,投诉比一般车多(投诉指数 1.47;1.00 为全部跟踪车型的平均)。在我们跟踪的 83 款 2020 款车中,它的每年投诉数由少到多排第 65 名。与 Honda 其他车型相比,它的投诉率低 17%;与其他中型轿车相比则高 57%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-01-14 与 2026-10-10 之间。 事故发生到提交投诉的中位延迟:8 天。

403投诉
59.4每车龄年投诉数
1.47投诉指数 对比全部跟踪车型
6召回
4.5%涉及碰撞或起火的比例
102近 12 个月

分析

前一年款(2019)每年 101.4 条,比这一年款多。后一年款(2021)每年 49.9 条,比这一年款少。2020 款上路前两年累计 79 条投诉,比同年款车的平均高 40%。

最常见的问题类别是发动机(占投诉 19.6%),其次是驾驶辅助系统(18.9%)与电气(13.2%)。有 18 条投诉(4.5%)提到碰撞或起火;车主报告 13 人受伤、2 人死亡。

一半的事故发生在年款起算 54 个月内;最集中的时期是五年以后(占 41%)。近 12 个月新增 102 条投诉,前 12 个月是 99 条,增加 3%。

NHTSA 列出该年款 6 项安全召回。有 2 项 NHTSA 调查涵盖该年款,最近一项是“Inadvertent Automatic Emergency Braking”(工程分析,2024-04-15 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型1.47
  • 对比 Honda 其他车型0.83
  • 对比其他 2020 年款1.58
  • 对比其他中型轿车1.57
  • 上路前两年的投诉数 · 对比同年款平均 (79)1.4
  • 第 65 名/共 83 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018228.3 每年5.66
  • 2019101.4 每年2.51
  • 202059.4 每年1.47
  • 202149.9 每年1.24
  • 202264.7 每年1.6
  • 202360.4 每年1.5
  • 202481.0 每年2.01
  • 202561.5 每年1.52
  • 202610.0 每年0.25

Honda Accord 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机79 · 19.6% · 0.88×
  • 驾驶辅助系统76 · 18.9% · 3.3×
  • 电气53 · 13.2% · 0.84×
  • 刹车48 · 11.9% · 1.97×
  • 燃油系统33 · 8.2% · 1.89×
  • 安全气囊与安全带33 · 8.2% · 2.16×
  • 未指明或其他25 · 6.2% · 0.69×
  • 转向17 · 4.2% · 0.66×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气 · 驾驶辅助系统 · 燃油系统 · 刹车 · 未指明或其他 · 转向 · 安全气囊与安全带 · 车身与结构 · 变速箱/动力系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2020: 33 33 2020 2021: 46 46 2021 2022: 51 51 2022 2023: 22 22 2023 2024: 63 63 2024 2025: 110 110 2025 2026: 78 78 2026
  • 报告碰撞: 17
  • 报告起火: 2
  • 受伤: 13
  • 死亡: 2

事故发生时的车龄

  • 1 年内11.7%
  • 1–2 年10.4%
  • 2–3 年12.2%
  • 3–5 年24.3%
  • 5 年以上41.4%

事故车龄中位数: 54 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 中型轿车

车型投诉每车龄年投诉数投诉指数
2020 Nissan Altima17926.40.65
2020 Hyundai Sonata19528.70.71
2020 Chevrolet Malibu19829.20.72
2020 Toyota Camry28441.81.04
2020 Honda Accord40359.41.47

安全召回 (6)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 26V332000 · 2026-05-21

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

风险: Air bags that deploy unintentionally during a crash increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER 案号 24V064000 · 2024-02-01

摘要: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

风险: An air bag that deploys unintentionally during a crash can increase the risk of injury.

处置: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 23V858000 · 2023-12-18

摘要: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V215000 · 2021-03-25

摘要: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER 案号 20V798000 · 2020-12-17

摘要: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

风险: A loss of drive power can increase the risk of a crash.

处置: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE 案号 20V771000 · 2020-12-10

摘要: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

风险: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

处置: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

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