InsightArise Cars美国车主投诉指数
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2020 款 Nissan Altima 问题、投诉与召回

较少 平稳

NHTSA 收到 2020 款 Nissan Altima 的车主投诉共 179 条,折合每车龄年 26.8 条,以同车龄的车来说投诉比一般车少(投诉指数 0.64;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 44 名。与 Nissan 其他车型相比,它的投诉率低 8%;与其他中型轿车相比则低 33%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-01-19 与 2026-08-27 之间。 事故发生到提交投诉的中位延迟:11 天。

179投诉
26.8每车龄年投诉数
0.64投诉指数 对比全部跟踪车型
6召回
12.8%涉及碰撞或起火的比例
35近 12 个月

分析

前一年款(2019)每年 29.8 条,比这一年款多。后一年款(2021)每年 12.2 条,比这一年款少。2020 款上路前两年累计 40 条投诉,比同年款车的平均低 30%。

最常见的问题类别是发动机(占投诉 22.9%),其次是电气(20.7%)与内饰与配置(11.2%)。在发动机类投诉里,车主最常提到 “engine”、“malfunction power”、“power reduced”、“cooling”与“jerk”。有 23 条投诉(12.8%)提到碰撞或起火;车主报告 15 人受伤、1 人死亡。

一半的事故发生在年款起算 45 个月内;最集中的时期是第三到第五年(占 38%)。近 12 个月新增 35 条投诉,前 12 个月是 29 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 63% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Complete loss of motive power due to engine failure”(2023-12-13 开启,已于 2025-07-18 结案)。

投诉指数

  • 对比全部跟踪车型0.64
  • 对比 Nissan 其他车型0.92
  • 对比其他 2020 年款0.71
  • 对比其他中型轿车0.67
  • 上路前两年的投诉数 · 对比同年款平均 (40)0.7
  • 第 44 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Nissan Altima 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机41 · 22.9% · 1.03×
  • 电气37 · 20.7% · 1.31×
  • 内饰与配置20 · 11.2% · 1.25×
  • 车身与结构17 · 9.5% · 1.04×
  • 刹车13 · 7.3% · 1.2×
  • 转向13 · 7.3% · 1.13×
  • 变速箱/动力系统12 · 6.7% · 0.58×
  • 安全气囊与安全带9 · 5.0% · 1.31×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • engine28
  • malfunction power4
  • power reduced4
  • cooling4
  • jerk3
  • message6

电气 · 投诉中常见的词

  • unlock9
  • actuators6
  • door12
  • fob7
  • key8
  • manually7

内饰与配置 · 投诉中常见的词

  • lock actuators3
  • door lock4
  • unlocking3
  • doors3
  • camera4
  • department3

问题分类: 电气 · 发动机 · 内饰与配置 · 刹车 · 车身与结构 · 安全气囊与安全带 · 变速箱/动力系统 · 驾驶辅助系统

投诉提交的年份

2020: 21 21 2020 2021: 19 19 2021 2022: 16 16 2022 2023: 34 34 2023 2024: 31 31 2024 2025: 37 37 2025 2026: 21 21 2026
  • 报告碰撞: 16
  • 报告起火: 7
  • 受伤: 15
  • 死亡: 1

事故发生时的车龄

  • 1 年内14.5%
  • 1–2 年9.5%
  • 2–3 年11.2%
  • 3–5 年38.5%
  • 5 年以上26.3%

事故车龄中位数: 45 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 中型轿车

车型投诉每车龄年投诉数投诉指数
2020 Nissan Altima17926.80.64
2020 Hyundai Sonata19128.60.68
2020 Chevrolet Malibu19529.20.69
2020 Toyota Camry27941.80.99
2020 Honda Accord39459.01.4

安全召回 (6)

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案号 25V437000 · 2025-06-27

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

风险: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

处置: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 23V628000 · 2023-09-08

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

处置: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

TIRES 案号 21V169000 · 2021-03-11

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

风险: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

处置: Nissan will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. Owner notification letters were mailed on May 11, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC798.

STEERING:LINKAGES:TIE ROD ASSEMBLY 案号 21V138000 · 2021-03-04

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.

风险: A detached tie rod ball joint can cause a loss of steering control, and increase the risk of a crash.

处置: Nissan will notify owners, and dealers will tighten the left and right-side tie rod ball joint fasteners, or install new fasteners as necessary, free of charge. The began March 31, 2021. Owners may contact Nissan customer service at 1-800-867-7769. Nissan's number for this recall is PC795.

TIRES 案号 20V685000 · 2020-11-05

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima S grade vehicles equipped with Continental ProContact TX tires, size 215/60 R16 H, with TIN date code 3320 and Mold ID S-419149. The tires may have been over cured.

风险: Over cured tires can result in a sidewall break causing a sudden loss of air or the tread separating from the tire. Both conditions increase the risk of a crash.

处置: Nissan will notify owners, and dealers will inspect the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began December 10, 2020. Owners may contact Nissan customer service at 1-800-8677669. Nissan's number for this recall is PC765.

VISIBILITY:GLASS, SIDE/REAR 案号 20V570000 · 2020-09-22

摘要: Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.

风险: Rear window glass that separates from the vehicle can increase the risk of a crash.

处置: Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2020 款 Nissan Altima 有多少投诉?

NHTSA 收到 2020 款 Nissan Altima 共 179 条投诉,约每车龄年 26.8 条。

2020 款 Nissan Altima 最常见的问题是什么?

最常见的类别是发动机,占投诉的 22.9%。

2020 款 Nissan Altima 有召回吗?

NHTSA 列出该年款 6 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Complete loss of motive power due to engine failure”(2023-12-13 开启,已于 2025-07-18 结案)。

2020 款 Nissan Altima 现在还有人在投诉吗?

近 12 个月新增 35 条投诉,前 12 个月是 29 条,速度大致平稳。

2020 款 Nissan Altima 跟同类车比起来如何?

NHTSA 收到 2020 款 Nissan Altima 的车主投诉共 179 条,折合每车龄年 26.8 条,以同车龄的车来说投诉比一般车少(投诉指数 0.64;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 44 名。与 Nissan 其他车型相比,它的投诉率低 8%;与其他中型轿车相比则低 33%。