Nissan Altima 各年款问题、投诉与召回
在 9 个跟踪年款(2018–2026)中,NHTSA 累计收到 Nissan Altima 的车主投诉 807 条与 14 项安全召回,平均每车龄年 14.0 条,投诉比一般车少很多(对全部跟踪车型的指数 0.35)。在中型轿车级别的 5 款车中,它的每年投诉数由少到多排第 1 名;级别平均是 37.8。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势在改善。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款低 62%(每个年款早期投诉 19 条,早年是 57 条)。
2019 款的投诉率最高(每年 29.9 条),2022 款最低(4.2 条)。2018、2019与2020 款的每车龄年投诉数,比这款车各跟踪年款的平均(14.0 条)高出五成以上。2022与2023 款的每车龄年投诉数,比这款车各跟踪年款的平均(14.0 条)低四成以上。
综合所有跟踪年款,最常见的问题类别是电气(占投诉 22.3%),其次是发动机(16.7%)与未指明或其他(11.8%)。有 88 条投诉(10.9%)提到碰撞或起火;所有年款合计报告 52 人受伤、1 人死亡。
近 12 个月车主提出 134 条投诉,前 12 个月是 139 条,减少 4%。近期投诉最多的是 2019 款(39 条)。综合各年款,一半的事故发生在年款起算 37 个月内。
召回:跟踪年款合计 14 项召回案,以 2019 年收件最多(3 项)。有 5 项 NHTSA 调查涵盖这款车,其中 2 项仍在进行,最近一项是“Complete loss of motive power due to engine failure”(初步评估,2023-12-13 开启,已于 2025-07-18 结案)。
在跟踪的中型轿车中,它的每年投诉比其他每一款都少,包括 Hyundai Sonata、Chevrolet Malibu、Toyota Camry与Honda Accord。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|
| 2018 ▲50%+ | 226 | 25.7 | 0.64 | 15 | 2 | 电气 | 查看 › |
| 2019 ▲50%+ | 233 | 29.9 | 0.74 | 39 | 7 | 发动机 | 查看 › |
| 2020 ▲50%+ | 179 | 26.4 | 0.65 | 31 | 6 | 发动机 | 查看 › |
| 2021 | 70 | 12.1 | 0.3 | 20 | 2 | 电气 | 查看 › |
| 2022 投诉最少 | 20 | 4.2 | 0.1 | 0 | 0 | 发动机 | 查看 › |
| 2023 | 30 | 7.9 | 0.2 | 10 | 0 | 电气 | 查看 › |
| 2024 | 41 | 14.7 | 0.36 | 15 | 1 | 车身与结构 | 查看 › |
| 2025 太新,暂不排名 | 7 | 3.9 | 0.1 | 3 | 2 | 电气 | 查看 › |
| 2026 太新,暂不排名 | 1 | 1.0 | 0.02 | 1 | 0 | 电气 | 查看 › |
▲50%+ = 高于该车型平均每车龄年投诉数 50% 以上. “太新,暂不排名”:上路未满两年,还不能称为投诉最少的年款。 1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 134 · 前 12 个月: 139 年增减 30% 以内
问题分类
电气 ›
180 · 22.3% · 1.42 对比全部车型 · 年增减 30% 以内
发动机 ›
135 · 16.7% · 0.75 对比全部车型 · 年增减 30% 以内
未指明或其他 ›
95 · 11.8% · 1.31 对比全部车型 · 降温
刹车 ›
90 · 11.2% · 1.85 对比全部车型 · 近期投诉太少,无法判断
车身与结构 ›
68 · 8.4% · 0.93 对比全部车型 · 近期投诉太少,无法判断
安全气囊与安全带 ›
65 · 8.1% · 2.12 对比全部车型 · 年增减 30% 以内
变速箱/动力系统 ›
51 · 6.3% · 0.54 对比全部车型 · 近期投诉太少,无法判断
驾驶辅助系统 ›
44 · 5.5% · 0.95 对比全部车型 · 近期投诉太少,无法判断
转向
26 · 3.2% · 0.5 对比全部车型 · 近期投诉太少,无法判断
轮胎、轮毂与悬挂
23 · 2.9% · 1.14 对比全部车型 · 近期投诉太少,无法判断
其他
15 · 1.9% · 1.01 对比全部车型 · 近期投诉太少,无法判断
灯光
9 · 1.1% · 0.72 对比全部车型 · 近期投诉太少,无法判断
燃油系统
6 · 0.7% · 0.17 对比全部车型 · 近期投诉太少,无法判断
投诉达 40 条以上的问题分类才有专页。
事故发生时的车龄
事故车龄中位数: 37 个月
车主怎么说
I was driving with my heated seat on when I felt pain and realized my lower back was burnt. When I got home and looked in the mirror, my whole bottom back was red and part of my skin peeling. My heated seat got extremely hot and burnt me.
The contact's wife owned a 2025 Nissan Altima. The contact stated that while driving downhill at 25 MPH, the brake pedal was depressed; however, the vehicle failed to respond.
Our back up camera has colored lines in which won’t go away I can’t see what is around me or behind there were recalls on these cameras but not the 2023 Altima just seeing if others are having this problem. The car is only 3 years old
While operating my 2018 Nissan Altima on September 19, 2026, at approximately 9:20 a.m., during daytime highway traffic, the vehicle suffered a sudden and complete loss of propulsion, leaving me entirely immobilized on a highway ramp with no ability to…
This vehicle has a 360 camera system to allow me to see all around the vehicle when parking or leaving a parking area around other vehicles. The cameras provide such a poor quality image that I can not see what is around me and the car.
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 中型轿车
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Nissan Altima | 807 | 14.0 | 0.35 | 改善中 | 年增减 30% 以内 | 14 | 电气 |
| 2 | Hyundai Sonata | 1,243 | 24.3 | 0.6 | 持平 | 年增减 30% 以内 | 11 | 发动机 |
| 3 | Chevrolet Malibu | 1,416 | 26.4 | 0.65 | 改善中 | 升温 | 10 | 发动机 |
| 4 | Toyota Camry | 1,981 | 44.2 | 1.1 | 改善中 | 年增减 30% 以内 | 21 | 发动机 |
| 5 | Honda Accord | 4,373 | 79.6 | 1.97 | 改善中 | 年增减 30% 以内 | 19 | 发动机 |
召回(按收件年份)
- 召回案: 14
- 勿驾驶/停户外: 0
- OTA 修复: 0
安全召回: 2018 (2) · 2019 (7) · 2020 (6) · 2021 (2) · 2022 (0) · 2023 (0) · 2024 (1) · 2025 (2) · 2026 (0)
调查
- Hertz/Vehicles Rented with Open Recalls 进行中
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of inf…
- Desiccated Air Bag Inflator Rupture 进行中
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
- Complete loss of motive power due to engine failure 已结案
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting e…
- Rear Suspension Control Arm Failure 已结案
On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many o…
- Rear Suspension Control Arm Failure 已结案
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data…