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2019 年款 Toyota 4Runner 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2019 年款 Toyota 4Runner 的車主申訴共 64 筆,換算每車齡年 8.3 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.20;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 13 名。與 Toyota 其他車款相比,它的申訴率低 76%;與其他越野 SUV相比則低 88%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-05-20 與 2026-05-06 之間。 事故發生到提出申訴的中位延遲:37 天。

64申訴
8.3每車齡年申訴數
0.2申訴指數 對比全部追蹤車款
4召回
9.4%涉及碰撞或起火的比例
8近 12 個月

分析

前一年款(2018)每年 6.7 筆,比這一年款少。後一年款(2020)每年 4.9 筆,比這一年款少。2019 年款上路前兩年累積 18 筆申訴,比同年款車的平均低 78%。

最常見的問題類別是燃油系統(佔申訴 17.2%),其次是轉向(14.1%)與內裝與配備(12.5%)。燃油系統類申訴在這裡的比例是全部追蹤車款的 4.0 倍。在燃油系統類申訴裡,車主最常提到 “fuel”、“gasoline recall”、“system gasoline”、“confirms available”與“tool confirms”。有 6 筆申訴(9.4%)提到碰撞或起火;車主通報 3 人受傷、0 人死亡。

一半的事故發生在年款起算 27 個月內;最集中的時期是第二年(佔 23%)。近 12 個月新增 8 筆申訴。

NHTSA 列出這個年款 4 件安全召回。 有 44% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款0.2
  • 對比 Toyota 其他車款0.24
  • 對比其他 2019 年款0.18
  • 對比其他越野 SUV0.12
  • 上路前兩年的申訴數 · 對比同年款平均 (18)0.22
  • 第 13 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Toyota 4Runner 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 燃油系統11 · 17.2% · 3.99×
  • 轉向9 · 14.1% · 2.17×
  • 內裝與配備8 · 12.5% · 1.39×
  • 安全氣囊與安全帶7 · 10.9% · 2.85×
  • 引擎6 · 9.4% · 0.42×
  • 車身與結構6 · 9.4% · 1.02×
  • 電系5 · 7.8% · 0.5×
  • 變速箱/動力系統4 · 6.2% · 0.53×

對比全部車款: 1.00 = 全部車款平均

燃油系統 · 申訴中常見的詞

  • fuel8
  • gasoline recall5
  • system gasoline5
  • confirms available4
  • tool confirms4
  • amount recall5

轉向 · 申訴中常見的詞

  • steering wheel7
  • wheel shakes3
  • alignment4
  • tires4
  • identified3
  • safety4

內裝與配備 · 申訴中常見的詞

  • front3

問題分類: 煞車 · 轉向 · 內裝與配備

申訴提出的年份

2019: 5 5 2019 2020: 13 13 2020 2021: 20 20 2021 2022: 5 5 2022 2023: 5 5 2023 2024: 5 5 2024 2025: 8 8 2025 2026: 3 3 2026
  • 通報碰撞: 5
  • 通報起火: 1
  • 受傷: 3
  • 死亡: 0

事故發生時的車齡

  • 1 年內21.9%
  • 1–2 年23.4%
  • 2–3 年20.3%
  • 3–5 年14.1%
  • 5 年以上20.3%

事故車齡中位數: 27 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 越野 SUV

車款申訴每車齡年申訴數申訴指數
2019 Toyota 4Runner648.30.2
2019 Jeep Wrangler73495.62.27

安全召回 (4)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

STEERING 案號 19V670000 · 2019-09-20

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.

風險: Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.

處置: SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.

EQUIPMENT:OTHER:LABELS 案號 19V244000 · 2019-03-27

摘要: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

處置: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

EQUIPMENT:OTHER:LABELS 案號 18V753000 · 2018-10-25

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: An overloaded vehicle can increase the risk of a crash.

處置: SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2019 年款 Toyota 4Runner 有多少申訴?

NHTSA 收到 2019 年款 Toyota 4Runner 共 64 筆申訴,約每車齡年 8.3 筆。

2019 年款 Toyota 4Runner 最常見的問題是什麼?

最常見的類別是燃油系統,佔申訴的 17.2%。

2019 年款 Toyota 4Runner 有召回嗎?

NHTSA 列出這個年款 4 件安全召回。

2019 年款 Toyota 4Runner 現在還有人在申訴嗎?

近 12 個月新增 8 筆申訴。

2019 年款 Toyota 4Runner 跟同類車比起來如何?

NHTSA 收到 2019 年款 Toyota 4Runner 的車主申訴共 64 筆,換算每車齡年 8.3 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.20;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 13 名。與 Toyota 其他車款相比,它的申訴率低 76%;與其他越野 SUV相比則低 88%。