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2018 年款 Toyota 4Runner 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2018 年款 Toyota 4Runner 的車主申訴共 58 筆,換算每車齡年 6.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.16;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 7 名。與 Toyota 其他車款相比,它的申訴率低 80%;與其他越野 SUV相比則低 90%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-03-15 與 2026-07-16 之間。 事故發生到提出申訴的中位延遲:12 天。

58申訴
6.7每車齡年申訴數
0.16申訴指數 對比全部追蹤車款
5召回
13.8%涉及碰撞或起火的比例
3近 12 個月

分析

後一年款(2019)每年 8.3 筆,比這一年款多。2018 年款上路前兩年累積 18 筆申訴,比同年款車的平均低 80%。

最常見的問題類別是轉向(佔申訴 17.2%),其次是燃油系統(13.8%)與內裝與配備(13.8%)。轉向類申訴在這裡的比例是全部追蹤車款的 2.6 倍。在轉向類申訴裡,車主最常提到 “steering”、“wheel”、“tires”、“normal”與“right”。有 8 筆申訴(13.8%)提到碰撞或起火;車主通報 2 人受傷、0 人死亡。

一半的事故發生在年款起算 34 個月內;最集中的時期是五年以後(佔 24%)。近 12 個月新增 3 筆申訴。

NHTSA 列出這個年款 5 件安全召回。 有 53% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款0.16
  • 對比 Toyota 其他車款0.2
  • 對比其他 2018 年款0.14
  • 對比其他越野 SUV0.1
  • 上路前兩年的申訴數 · 對比同年款平均 (18)0.2
  • 第 7 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Toyota 4Runner 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 轉向10 · 17.2% · 2.65×
  • 燃油系統8 · 13.8% · 3.2×
  • 內裝與配備8 · 13.8% · 1.54×
  • 安全氣囊與安全帶7 · 12.1% · 3.17×
  • 電系6 · 10.3% · 0.65×
  • 引擎5 · 8.6% · 0.39×
  • 煞車5 · 8.6% · 1.42×
  • 車身與結構5 · 8.6% · 0.94×

對比全部車款: 1.00 = 全部車款平均

轉向 · 申訴中常見的詞

  • steering10
  • wheel7
  • tires3
  • normal3
  • right3
  • speeds3

燃油系統 · 申訴中常見的詞

  • fuel8
  • gasoline5
  • pump5
  • recall unavailable3
  • confirms available3
  • tool confirms3

內裝與配備 · 申訴中常見的詞

問題分類: 煞車 · 轉向 · 內裝與配備

申訴提出的年份

2018: 10 10 2018 2019: 8 8 2019 2020: 14 14 2020 2021: 8 8 2021 2022: 3 3 2022 2023: 3 3 2023 2024: 7 7 2024 2025: 2 2 2025 2026: 3 3 2026
  • 通報碰撞: 7
  • 通報起火: 1
  • 受傷: 2
  • 死亡: 0

事故發生時的車齡

  • 1 年內19.0%
  • 1–2 年20.7%
  • 2–3 年19.0%
  • 3–5 年17.2%
  • 5 年以上24.1%

事故車齡中位數: 34 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 越野 SUV

車款申訴每車齡年申訴數申訴指數
2018 Toyota 4Runner586.70.16
2018 Jeep Wrangler1,814209.14.97

安全召回 (5)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

STEERING 案號 19V670000 · 2019-09-20

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.

風險: Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.

處置: SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.

EQUIPMENT:OTHER:LABELS 案號 18V753000 · 2018-10-25

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: An overloaded vehicle can increase the risk of a crash.

處置: SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.

EQUIPMENT:OTHER:LABELS 案號 17V831000 · 2017-12-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.

處置: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

STRUCTURE:BODY:HOOD 案號 17V763000 · 2017-11-29

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.

風險: If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.

處置: SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2018 年款 Toyota 4Runner 有多少申訴?

NHTSA 收到 2018 年款 Toyota 4Runner 共 58 筆申訴,約每車齡年 6.7 筆。

2018 年款 Toyota 4Runner 最常見的問題是什麼?

最常見的類別是轉向,佔申訴的 17.2%。

2018 年款 Toyota 4Runner 有召回嗎?

NHTSA 列出這個年款 5 件安全召回。

2018 年款 Toyota 4Runner 現在還有人在申訴嗎?

近 12 個月新增 3 筆申訴。

2018 年款 Toyota 4Runner 跟同類車比起來如何?

NHTSA 收到 2018 年款 Toyota 4Runner 的車主申訴共 58 筆,換算每車齡年 6.7 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.16;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 7 名。與 Toyota 其他車款相比,它的申訴率低 80%;與其他越野 SUV相比則低 90%。