불만 접수일은 2018-03-15부터 2026-07-16까지입니다. 사고 발생부터 접수까지 중앙값: 12일.
분석
다음 연식(2019)은 연간 8.3건으로 이 연식보다 많습니다. 2018년식은 출시 후 2년 동안 불만 18건을 기록해 같은 연식 평균 차량보다 80% 낮음 수준이었습니다.
가장 흔한 문제 영역은 조향(불만의 17.2%)이며, 그다음은 연료계통(13.8%), 실내·장비(13.8%)입니다. 조향 불만은 추적 중인 전체 차종 대비 2.6배 비율로 나타납니다. 조향 관련 보고에서 차주들이 가장 자주 언급하는 말은 “steering”, “wheel”, “tires”, “normal”, “right”입니다. 8건(13.8%)은 충돌 또는 화재를 동반했으며 부상 2건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 34개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(24%)입니다. 최근 12개월 신규 불만은 3건입니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다. 불만의 53%는 리콜이 다루는 부품 영역에 해당합니다.
안전 리콜 (5)
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 20V682000 · 2020-11-04
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
위험: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
조치: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
STEERING 번호 19V670000 · 2019-09-20
요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.
위험: Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.
조치: SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.
EQUIPMENT:OTHER:LABELS 번호 18V753000 · 2018-10-25
요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
위험: An overloaded vehicle can increase the risk of a crash.
조치: SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.
EQUIPMENT:OTHER:LABELS 번호 17V831000 · 2017-12-20
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
위험: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
조치: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
STRUCTURE:BODY:HOOD 번호 17V763000 · 2017-11-29
요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.
위험: If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.
조치: SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.
내 차에 미조치 리콜이 있는지 확인하는 방법 ›
자주 묻는 질문
2018년식 Toyota 4Runner 불만은 몇 건?
NHTSA에 2018년식 Toyota 4Runner 불만 58건이 접수되었으며, 차령 1년당 약 6.7건입니다.
2018년식 Toyota 4Runner의 가장 흔한 문제는?
가장 흔한 범주는 조향이며 불만의 17.2%를 차지합니다.
2018년식 Toyota 4Runner에 리콜이 있나요?
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다.
2018년식 Toyota 4Runner은 지금도 불만이 접수되고 있나요?
최근 12개월 신규 불만은 3건입니다.
2018년식 Toyota 4Runner은 비슷한 차량과 비교해 어떤가요?
NHTSA에 접수된 2018년식 Toyota 4Runner 차주 불만은 58건으로, 차령 1년당 6.7건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.16, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 7위입니다. Toyota의 다른 차종과 비교하면 불만률이 80% 낮음, 다른 오프로드 SUV과 비교하면 90% 낮음입니다.