InsightArise Cars美国车主投诉指数
简体中文

2018 款 Toyota 4Runner 问题、投诉与召回

少很多 近期投诉太少,无法判断

NHTSA 收到 2018 款 Toyota 4Runner 的车主投诉共 58 条,折合每车龄年 6.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.16;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 7 名。与 Toyota 其他车型相比,它的投诉率低 80%;与其他越野 SUV相比则低 90%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-03-15 与 2026-07-16 之间。 事故发生到提交投诉的中位延迟:12 天。

58投诉
6.7每车龄年投诉数
0.16投诉指数 对比全部跟踪车型
5召回
13.8%涉及碰撞或起火的比例
3近 12 个月

分析

后一年款(2019)每年 8.3 条,比这一年款多。2018 款上路前两年累计 18 条投诉,比同年款车的平均低 80%。

最常见的问题类别是转向(占投诉 17.2%),其次是燃油系统(13.8%)与内饰与配置(13.8%)。转向类投诉在这里的比例是全部跟踪车型的 2.6 倍。在转向类投诉里,车主最常提到 “steering”、“wheel”、“tires”、“normal”与“right”。有 8 条投诉(13.8%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 34 个月内;最集中的时期是五年以后(占 24%)。近 12 个月新增 3 条投诉。

NHTSA 列出该年款 5 项安全召回。 有 53% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.16
  • 对比 Toyota 其他车型0.2
  • 对比其他 2018 年款0.14
  • 对比其他越野 SUV0.1
  • 上路前两年的投诉数 · 对比同年款平均 (18)0.2
  • 第 7 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Toyota 4Runner 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 转向10 · 17.2% · 2.65×
  • 燃油系统8 · 13.8% · 3.2×
  • 内饰与配置8 · 13.8% · 1.54×
  • 安全气囊与安全带7 · 12.1% · 3.17×
  • 电气6 · 10.3% · 0.65×
  • 发动机5 · 8.6% · 0.39×
  • 刹车5 · 8.6% · 1.42×
  • 车身与结构5 · 8.6% · 0.94×

对比全部车型: 1.00 = 全部车型平均

转向 · 投诉中常见的词

  • steering10
  • wheel7
  • tires3
  • normal3
  • right3
  • speeds3

燃油系统 · 投诉中常见的词

  • fuel8
  • gasoline5
  • pump5
  • recall unavailable3
  • confirms available3
  • tool confirms3

内饰与配置 · 投诉中常见的词

问题分类: 刹车 · 转向 · 内饰与配置

投诉提交的年份

2018: 10 10 2018 2019: 8 8 2019 2020: 14 14 2020 2021: 8 8 2021 2022: 3 3 2022 2023: 3 3 2023 2024: 7 7 2024 2025: 2 2 2025 2026: 3 3 2026
  • 报告碰撞: 7
  • 报告起火: 1
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内19.0%
  • 1–2 年20.7%
  • 2–3 年19.0%
  • 3–5 年17.2%
  • 5 年以上24.1%

事故车龄中位数: 34 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 越野 SUV

车型投诉每车龄年投诉数投诉指数
2018 Toyota 4Runner586.70.16
2018 Jeep Wrangler1,814209.14.97

安全召回 (5)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

处置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

STEERING 案号 19V670000 · 2019-09-20

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.

风险: Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.

处置: SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.

EQUIPMENT:OTHER:LABELS 案号 18V753000 · 2018-10-25

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package. The Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: An overloaded vehicle can increase the risk of a crash.

处置: SET will notify owners and mail them corrected certification labels, free of charge. The recall began November 28, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET18A.

EQUIPMENT:OTHER:LABELS 案号 17V831000 · 2017-12-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.

处置: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

STRUCTURE:BODY:HOOD 案号 17V763000 · 2017-11-29

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2015-2018 Toyota 4Runner vehicles equipped with an accessory Billet Grille Overlay installed by SET or provided by SET and installed by SET dealers. The U-nut that secures the overlay grille may fracture, allowing the Billet Grille Overlay to detach from the vehicle.

风险: If the Billet Grille Overlay detaches while driving, it can become a road hazard, increasing the risk of a crash.

处置: SET will notify owners, and dealers will replace the securing U-nuts with upgraded hardware, free of charge. The recall is expected to begin January 26, 2018. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET17C.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2018 款 Toyota 4Runner 有多少投诉?

NHTSA 收到 2018 款 Toyota 4Runner 共 58 条投诉,约每车龄年 6.7 条。

2018 款 Toyota 4Runner 最常见的问题是什么?

最常见的类别是转向,占投诉的 17.2%。

2018 款 Toyota 4Runner 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2018 款 Toyota 4Runner 现在还有人在投诉吗?

近 12 个月新增 3 条投诉。

2018 款 Toyota 4Runner 跟同类车比起来如何?

NHTSA 收到 2018 款 Toyota 4Runner 的车主投诉共 58 条,折合每车龄年 6.7 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.16;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 7 名。与 Toyota 其他车型相比,它的投诉率低 80%;与其他越野 SUV相比则低 90%。