NHTSA has received 9 owner complaints about the 2023 BMW 5 Series, or 2.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.06, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #3 for fewest complaints per year. Against other BMW models its rate is 79% lower; against other Luxury sedans it is 53% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2023-11-10 and 2026-07-25. Median delay from incident to filing: 30 days.
9Complaints
2.4Complaints per year on the road
0.06Complaint index vs. all tracked vehicles
1Recalls
22.2%Share involving a crash or fire
2Last 12 months
Analysis
The previous model year (2022) drew 3.4 complaints per year, more than this one. In its first two years on the road the 2023 model collected 5 complaints, 94% lower than the average vehicle of the same model year.
The most common problem area is Engine (33.3% of complaints), followed by Electrical (22.2%) and Brakes (22.2%). Engine complaints are 1.5 times as common here as across all tracked vehicles. 2 reports (22.2%) describe a crash or fire; owners mention 1 injury and 0 deaths.
2 complaints were filed in the last 12 months.
NHTSA lists 1 safety recall for this model year. 0% of the complaints fall in component areas that a recall addresses.
Complaint index
vs. all tracked vehicles0.06
vs. other BMW models0.21
vs. other 2023 models0.06
vs. other Luxury sedans0.47
Complaints in first 2 years on the road · vs. same-year average (5)0.06
I purchased a 2021 BMW 530e from a BMW dealership still under warranty. Upon driving the vehicle I have noticed that there is a significant jerk forward when the car shifts from first to second.
Engine · 2025-06-23 · ODI 11668648
About June 2024 when I was driving downslope at about 30 MPH, when I hit break the car accelerated. Fortunately, nobody and no car were around and I gained control of the car by pumping the break. I did not think much about this issue to report it.
Brakes · 2024-09-26 · ODI 11616727 · Crash
I own a 2023 BMW 530i affected by NHTSA recall campaign 26V-438 (BMW "Engine Starter" recall), issued July 8, 2026. Per BMW's own recall documentation, unexpected wear on an internal starter component can cause the starter to malfunction and, in an extreme…
Engine · 2026-07-25 · ODI 11752807
My vehicle offers rear traffic alert system, but it is not working properly. It's a safety issue that I almost caused several accidents because of it. The vehicle is available for inspection.
Electrical · 2026-05-20 · ODI 11739085
The car was purchased new in July 2023. On or about [XXX], while the car was parked the front license plate holder separated suddenly and unexpectedly from the front bumper of the car and fell to the ground.
Body & structure · 2024-04-29 · ODI 11585838
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Campaign 23V821000 · 2023-12-06
Summary: BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.
Risk: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.
Remedy: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2023 BMW 5 Series?
9 complaints were filed with NHTSA for the 2023 BMW 5 Series, or about 2.4 per year on the road.
What is the most common problem reported for the 2023 BMW 5 Series?
The most common category is Engine, accounting for 33.3% of complaints.
Does the 2023 BMW 5 Series have any recalls?
NHTSA lists 1 safety recall(s) for this model year.
Is the 2023 BMW 5 Series still generating complaints?
2 complaints were filed in the last 12 months.
How does the 2023 BMW 5 Series compare with similar vehicles?
NHTSA has received 9 owner complaints about the 2023 BMW 5 Series, or 2.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.06, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #3 for fewest complaints per year. Against other BMW models its rate is 79% lower; against other Luxury sedans it is 53% lower.