2020년식 Jeep Gladiator 문제, 불만과 리콜

많음 안정

NHTSA에 접수된 2020년식 Jeep Gladiator 차주 불만은 481건으로, 차령 1년당 72.1건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 많음(불만 지수 1.71, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 82개 차종 가운데 연간 불만이 적은 순으로 70위입니다. Jeep의 다른 차종과 비교하면 불만률이 거의 같음, 다른 중형 픽업트럭과 비교하면 248% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2019-06-25부터 2026-08-31까지입니다. 사고 발생부터 접수까지 중앙값: 18일.

481불만

72.1차령 1년당 불만 수

1.71불만 지수 추적 중인 전체 차종 대비

7리콜

3.5%충돌·화재 포함 비율

83최근 12개월

분석

다음 연식(2021)은 연간 50.9건으로 이 연식보다 적습니다. 2020년식은 출시 후 2년 동안 불만 181건을 기록해 같은 연식 평균 차량보다 218% 높음 수준이었습니다.

가장 흔한 문제 영역은 전기계통(불만의 33.5%)이며, 그다음은 조향(33.3%), 변속기／파워트레인(10.0%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 2.1배 비율로 나타납니다. 전기계통 관련 보고에서 차주들이 가장 자주 언급하는 말은 “instrument”, “cluster”, “panel”, “blank”, “gauge”입니다. 17건(3.5%)은 충돌 또는 화재를 동반했으며 부상 6건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 37개월 이내에 발생했고, 가장 집중된 시기는 첫해(34%)입니다. 최근 12개월 신규 불만은 83건, 그 이전 12개월은 112건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 불만의 44%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Instrument Panel Cluster (IPC) Failure”(2025-10-23 개시, 아직 진행 중)입니다.

불만 지수

추적 중인 전체 차종 대비1.71
Jeep 다른 차종 대비0.99
다른 2020년식 대비1.91
다른 중형 픽업트럭 대비3.48
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (181)3.18
82개 중 70위 · 2020순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

202072.1 연간1.71
202150.9 연간1.21
202224.6 연간0.58
202315.0 연간0.36
20248.6 연간0.2
20259.0 연간0.21

Jeep Gladiator 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

전기계통161 · 33.5% · 2.13×
조향160 · 33.3% · 5.13×
변속기／파워트레인48 · 10.0% · 0.86×
엔진46 · 9.6% · 0.43×
차체·구조26 · 5.4% · 0.59×
실내·장비11 · 2.3% · 0.26×
브레이크10 · 2.1% · 0.35×
휠·타이어·서스펜션8 · 1.7% · 0.68×

전체 차종 대비: 1.00 = 전체 차종 평균

전기계통 · 불만에 자주 나오는 말

instrument113
cluster90
panel67
blank43
gauge35
display44

조향 · 불만에 자주 나오는 말

steering137
play40
wanders30
constant34
speeds60
wheel58

변속기／파워트레인 · 불만에 자주 나오는 말

clutch17
train recall9
notification power8
pressure plate5
power train9
transmission15

문제 영역: 조향 · 전기계통 · 변속기／파워트레인 · 엔진

불만이 접수된 연도

충돌 보고: 11
화재 보고: 7
부상: 6
사망: 0

사고 발생 시 차령

1년 미만34.1%
1–2년6.4%
2–3년7.9%
3–5년24.5%
5년 이상27.0%

사고 시 차령 중앙값: 37개월

차주들의 보고

I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel.

에어백·안전벨트 · 2026-06-15 · ODI 11744084 · 충돌
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at approximately 40 MPH, the vehicle had suddenly started to vibrate and shake. The contact stated that the vehicle was maintaining its lane but was lurching from left to right.

엔진 · 2025-10-15 · ODI 11693667 · 충돌
the driver instrument cluster has failed. completely blank no fuel gauge no odometer. was told this vin is not covered under the recall even though this is the issue behind the recall.

전기계통 · 2026-08-31 · ODI 11760908
My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display.

전기계통 · 2026-08-19 · ODI 11758007
The start-stop system reports unavailable, then within a few miles of driving, the check engine light will come on, followed by problems with the transmission shifting gears, sometime causing the vehicle to stay in first or second gear while accelerating and…

변속기／파워트레인 · 2026-06-10 · ODI 11743102

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2020 · 중형 픽업트럭

차종	불만	차령 1년당 불만 수	불만 지수
2020 Nissan Frontier	23	3.4	0.08
2020 Chevrolet Colorado	82	12.3	0.29
2020 Toyota Tacoma	87	13.0	0.31
2020 Ford Ranger	126	18.9	0.45
2020 Jeep Gladiator	481	72.1	1.71

안전 리콜 (7)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 24V652000 · 2024-09-05

요약: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

위험: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

조치: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

POWER TRAIN:CLUTCH ASSEMBLY 번호 23V116000 · 2023-02-23

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

위험: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

조치: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

POWER TRAIN:CLUTCH ASSEMBLY 번호 21V028000 · 2021-01-28

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

조치: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

SEAT BELTS 번호 20V580000 · 2020-09-24

요약: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

위험: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

조치: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 20V191000 · 2020-09-10 · OTA 수정

요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

위험: The lingering rearview image can distract the driver, increasing the risk of a crash.

조치: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

POWER TRAIN:CLUTCH ASSEMBLY 번호 20V124000 · 2020-03-03

요약: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

위험: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

조치: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

POWER TRAIN:DRIVELINE:DRIVESHAFT 번호 19V636000 · 2019-08-29

요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

위험: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

조치: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

Instrument Panel Cluster (IPC) Failure 진행 중

PE25014 · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 개시 2025-10-23 · 연식: 2020

The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information.Â ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. Â Th…

자주 묻는 질문

2020년식 Jeep Gladiator 불만은 몇 건?

NHTSA에 2020년식 Jeep Gladiator 불만 481건이 접수되었으며, 차령 1년당 약 72.1건입니다.

2020년식 Jeep Gladiator의 가장 흔한 문제는?

가장 흔한 범주는 전기계통이며 불만의 33.5%를 차지합니다.

2020년식 Jeep Gladiator에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Instrument Panel Cluster (IPC) Failure”(2025-10-23 개시, 아직 진행 중)입니다.

2020년식 Jeep Gladiator은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 83건, 그 이전 12개월은 112건으로 속도는 안정적입니다.