InsightArise Cars美国车主投诉指数
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2020 款 Jeep Gladiator 问题、投诉与召回

较多 平稳

NHTSA 收到 2020 款 Jeep Gladiator 的车主投诉共 481 条,折合每车龄年 72.1 条,以同车龄的车来说投诉比一般车多(投诉指数 1.71;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 70 名。与 Jeep 其他车型相比,它的投诉率差不多;与其他中型皮卡相比则高 248%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-06-25 与 2026-08-31 之间。 事故发生到提交投诉的中位延迟:18 天。

481投诉
72.1每车龄年投诉数
1.71投诉指数 对比全部跟踪车型
7召回
3.5%涉及碰撞或起火的比例
83近 12 个月

分析

后一年款(2021)每年 50.9 条,比这一年款少。2020 款上路前两年累计 181 条投诉,比同年款车的平均高 218%。

最常见的问题类别是电气(占投诉 33.5%),其次是转向(33.3%)与变速箱/动力系统(10.0%)。电气类投诉在这里的比例是全部跟踪车型的 2.1 倍。在电气类投诉里,车主最常提到 “instrument”、“cluster”、“panel”、“blank”与“gauge”。有 17 条投诉(3.5%)提到碰撞或起火;车主报告 6 人受伤、0 人死亡。

一半的事故发生在年款起算 37 个月内;最集中的时期是第一年(占 34%)。近 12 个月新增 83 条投诉,前 12 个月是 112 条,速度大致平稳。

NHTSA 列出该年款 7 项安全召回。 有 44% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Instrument Panel Cluster (IPC) Failure”(2025-10-23 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型1.71
  • 对比 Jeep 其他车型0.99
  • 对比其他 2020 年款1.91
  • 对比其他中型皮卡3.48
  • 上路前两年的投诉数 · 对比同年款平均 (181)3.18
  • 第 70 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Jeep Gladiator 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气161 · 33.5% · 2.13×
  • 转向160 · 33.3% · 5.13×
  • 变速箱/动力系统48 · 10.0% · 0.86×
  • 发动机46 · 9.6% · 0.43×
  • 车身与结构26 · 5.4% · 0.59×
  • 内饰与配置11 · 2.3% · 0.26×
  • 刹车10 · 2.1% · 0.35×
  • 轮胎、轮毂与悬挂8 · 1.7% · 0.68×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • instrument113
  • cluster90
  • panel67
  • blank43
  • gauge35
  • display44

转向 · 投诉中常见的词

  • steering137
  • play40
  • wanders30
  • constant34
  • speeds60
  • wheel58

变速箱/动力系统 · 投诉中常见的词

  • clutch17
  • train recall9
  • notification power8
  • pressure plate5
  • power train9
  • transmission15

问题分类: 转向 · 电气 · 变速箱/动力系统 · 发动机

投诉提交的年份

2019: 34 34 2019 2020: 111 111 2020 2021: 36 36 2021 2022: 34 34 2022 2023: 44 44 2023 2024: 56 56 2024 2025: 127 127 2025 2026: 39 39 2026
  • 报告碰撞: 11
  • 报告起火: 7
  • 受伤: 6
  • 死亡: 0

事故发生时的车龄

  • 1 年内34.1%
  • 1–2 年6.4%
  • 2–3 年7.9%
  • 3–5 年24.5%
  • 5 年以上27.0%

事故车龄中位数: 37 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 中型皮卡

车型投诉每车龄年投诉数投诉指数
2020 Nissan Frontier233.40.08
2020 Chevrolet Colorado8212.30.29
2020 Toyota Tacoma8713.00.31
2020 Ford Ranger12618.90.45
2020 Jeep Gladiator48172.11.71

安全召回 (7)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 24V652000 · 2024-09-05

摘要: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

风险: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

处置: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

POWER TRAIN:CLUTCH ASSEMBLY 案号 23V116000 · 2023-02-23

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

风险: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

处置: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

POWER TRAIN:CLUTCH ASSEMBLY 案号 21V028000 · 2021-01-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

风险: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

处置: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

SEAT BELTS 案号 20V580000 · 2020-09-24

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

风险: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

处置: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V191000 · 2020-09-10 · OTA 修复

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

风险: The lingering rearview image can distract the driver, increasing the risk of a crash.

处置: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

POWER TRAIN:CLUTCH ASSEMBLY 案号 20V124000 · 2020-03-03

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

风险: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

处置: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 19V636000 · 2019-08-29

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.

风险: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

处置: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2020 款 Jeep Gladiator 有多少投诉?

NHTSA 收到 2020 款 Jeep Gladiator 共 481 条投诉,约每车龄年 72.1 条。

2020 款 Jeep Gladiator 最常见的问题是什么?

最常见的类别是电气,占投诉的 33.5%。

2020 款 Jeep Gladiator 有召回吗?

NHTSA 列出该年款 7 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Instrument Panel Cluster (IPC) Failure”(2025-10-23 开启,仍在进行中)。

2020 款 Jeep Gladiator 现在还有人在投诉吗?

近 12 个月新增 83 条投诉,前 12 个月是 112 条,速度大致平稳。

2020 款 Jeep Gladiator 跟同类车比起来如何?

NHTSA 收到 2020 款 Jeep Gladiator 的车主投诉共 481 条,折合每车龄年 72.1 条,以同车龄的车来说投诉比一般车多(投诉指数 1.71;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 70 名。与 Jeep 其他车型相比,它的投诉率差不多;与其他中型皮卡相比则高 248%。