Plus En baisseLa NHTSA a reçu 484 plaintes de propriétaires concernant la Jeep Gladiator 2020, soit 71,3 par année de circulation — plus de plaintes que la normale (indice de plaintes 1,77, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 83 véhicules du millésime 2020 que nous suivons, elle se classe 71e sur 83 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Jeep, son taux est supérieur de 7 % ; par rapport aux autres Pick-ups intermédiaires, il est supérieur de 257 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2019-06-25 et le 2026-10-12. Délai médian entre l'incident et le dépôt : 18 jours.
Analyse
Le millésime suivant (2021) a généré 50,5 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2020 a cumulé 181 plaintes, un niveau supérieur de 222 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Électrique (33,5 % des plaintes), suivi de Direction (33,1 %) et Boîte / transmission (10,3 %). Les plaintes concernant Électrique y sont 2,1 fois plus fréquentes que sur l'ensemble des véhicules suivis. 17 plaintes (3,5 %) décrivent un accident ou un incendie ; les propriétaires signalent 6 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 37 mois suivant le début du millésime ; la période la plus chargée est la première année (34 % des incidents). Au cours des 12 derniers mois, 75 nouvelles plaintes ont été déposées, contre 114 lors des 12 mois précédents — une baisse de 34 %.
La NHTSA recense 7 rappels de sécurité pour ce millésime. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Instrument Panel Cluster (IPC) Failure » (évaluation préliminaire, ouverte le 2025-10-23, toujours en cours).
Rappels de sécurité (7)
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Numéro 24V652000 · 2024-09-05
Résumé: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risque: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remède: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
POWER TRAIN:CLUTCH ASSEMBLY Numéro 23V116000 · 2023-02-23
Résumé: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risque: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remède: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
POWER TRAIN:CLUTCH ASSEMBLY Numéro 21V028000 · 2021-01-28
Résumé: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risque: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remède: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
SEAT BELTS Numéro 20V580000 · 2020-09-24
Résumé: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risque: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remède: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Numéro 20V191000 · 2020-09-10 · Correctif à distance
Résumé: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risque: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remède: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:CLUTCH ASSEMBLY Numéro 20V124000 · 2020-03-03
Résumé: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risque: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remède: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
POWER TRAIN:DRIVELINE:DRIVESHAFT Numéro 19V636000 · 2019-08-29
Résumé: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Risque: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Remède: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
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