Mais Em quedaA NHTSA recebeu 484 reclamações de proprietários sobre o Jeep Gladiator 2020, ou seja, 71,3 por ano em circulação: mais reclamações que o habitual (índice de reclamações 1,77; 1,00 é a média de todos os veículos acompanhados). Entre os 83 veículos do ano-modelo 2020 que acompanhamos, fica em 71º de 83 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Jeep, sua taxa é 7 % maior; em relação a outros Picapes médias, é 257 % maior.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2019-06-25 e 2026-10-12. Mediana entre o incidente e o registro: 18 dias.
Análise
O ano-modelo seguinte (2021) registrou 50,5 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2020 acumulou 181 reclamações, 222 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema elétrico (33,5 % das reclamações), seguido de Direção (33,1 %) e Transmissão (10,3 %). Reclamações de Sistema elétrico são aqui 2,1 vezes mais frequentes do que no conjunto dos veículos acompanhados. 17 reclamações (3,5 %) descrevem colisão ou incêndio; os donos mencionam 6 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 37 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (34 % dos incidentes). Nos últimos 12 meses foram registradas 75 novas reclamações, contra 114 nos 12 meses anteriores: uma queda de 34 %.
A NHTSA lista 7 recalls de segurança para este ano-modelo. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Instrument Panel Cluster (IPC) Failure” (avaliação preliminar, aberta em 2025-10-23, ainda aberta).
Recalls de segurança (7)
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V652000 · 2024-09-05
Resumo: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risco: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Solução: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
POWER TRAIN:CLUTCH ASSEMBLY Número 23V116000 · 2023-02-23
Resumo: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risco: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solução: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
POWER TRAIN:CLUTCH ASSEMBLY Número 21V028000 · 2021-01-28
Resumo: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risco: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solução: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
SEAT BELTS Número 20V580000 · 2020-09-24
Resumo: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risco: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Solução: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V191000 · 2020-09-10 · Correção remota
Resumo: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risco: The lingering rearview image can distract the driver, increasing the risk of a crash.
Solução: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:CLUTCH ASSEMBLY Número 20V124000 · 2020-03-03
Resumo: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risco: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solução: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
POWER TRAIN:DRIVELINE:DRIVESHAFT Número 19V636000 · 2019-08-29
Resumo: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Risco: A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
Solução: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
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