InsightArise Cars美国车主投诉指数
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2024 款 Chrysler Pacifica 问题、投诉与召回

较少 升温

NHTSA 收到 2024 款 Chrysler Pacifica 的车主投诉共 67 条,折合每车龄年 25.0 条,以同车龄的车来说投诉比一般车少(投诉指数 0.59;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 50 名。与 Chrysler 其他车型相比,它的投诉率低 54%;与其他MPV相比则低 52%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-03-05 与 2026-08-27 之间。 事故发生到提交投诉的中位延迟:6 天。

67投诉
25.0每车龄年投诉数
0.59投诉指数 对比全部跟踪车型
11召回
3.0%涉及碰撞或起火的比例
29近 12 个月

分析

前一年款(2023)每年 52.0 条,比这一年款多。后一年款(2025)每年 16.7 条,比这一年款少。2024 款上路前两年累计 48 条投诉,比同年款车的平均低 32%。

最常见的问题类别是发动机(占投诉 37.3%),其次是变速箱/动力系统(19.4%)与安全气囊与安全带(16.4%)。发动机类投诉在这里的比例是全部跟踪车型的 1.7 倍。在发动机类投诉里,车主最常提到 “shut soon”、“safely”、“engine shut”、“message”与“minutes”。有 2 条投诉(3.0%)提到碰撞或起火;车主报告 2 人受伤、0 人死亡。

一半的事故发生在年款起算 15 个月内;最集中的时期是第一年(占 46%)。近 12 个月新增 29 条投诉,前 12 个月是 20 条,投诉速度在升温。

NHTSA 列出该年款 11 项安全召回。 有 22% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Transmission fault leading to loss of motive power”(2022-07-22 开启,已于 2024-03-27 结案)。

投诉指数

  • 对比全部跟踪车型0.59
  • 对比 Chrysler 其他车型0.46
  • 对比其他 2024 年款0.65
  • 对比其他MPV0.48
  • 上路前两年的投诉数 · 对比同年款平均 (48)0.68
  • 第 50 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018124.6 每年2.96
  • 201945.6 每年1.08
  • 202033.6 每年0.8
  • 202168.7 每年1.63
  • 202268.3 每年1.62
  • 202352.0 每年1.24
  • 202425.0 每年0.59
  • 202516.7 每年0.4

Chrysler Pacifica 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机25 · 37.3% · 1.68×
  • 变速箱/动力系统13 · 19.4% · 1.67×
  • 安全气囊与安全带11 · 16.4% · 4.29×
  • 电气4 · 6.0% · 0.38×
  • 刹车3 · 4.5% · 0.74×
  • 驾驶辅助系统3 · 4.5% · 0.78×
  • 内饰与配置3 · 4.5% · 0.5×
  • 转向2 · 3.0% · 0.46×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • shut soon12
  • safely14
  • engine shut8
  • message12
  • minutes9
  • pull8

变速箱/动力系统 · 投诉中常见的词

  • safely7
  • transmission8
  • shoulder5
  • minutes6
  • recreate3
  • hybrid4

安全气囊与安全带 · 投诉中常见的词

  • side curtain4
  • curtain airbags3
  • recall10
  • notification air3
  • fca3
  • remedy4

问题分类: 发动机 · 电气 · 变速箱/动力系统 · 转向 · 内饰与配置 · 刹车 · 安全气囊与安全带 · 车身与结构 · 燃油系统

投诉提交的年份

2024: 29 29 2024 2025: 19 19 2025 2026: 19 19 2026
  • 报告碰撞: 2
  • 报告起火: 0
  • 受伤: 2
  • 死亡: 0

事故发生时的车龄

  • 1 年内46.3%
  • 1–2 年29.9%
  • 2–3 年23.9%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 15 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · MPV

车型投诉每车龄年投诉数投诉指数
2024 Toyota Sienna6524.30.58
2024 Chrysler Pacifica6725.00.59
2024 Kia Carnival7026.20.62
2024 Honda Odyssey9535.50.84

安全召回 (11)

AIR BAGS:FRONTAL 案号 26V358000 · 2026-06-02

摘要: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

风险: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

处置: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS 案号 26V296000 · 2026-05-11

摘要: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

风险: An unsecured wheelchair can move during transit, increasing the risk of injury.

处置: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 26V189000 · 2026-03-26

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

风险: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

处置: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 案号 25V876000 · 2025-12-17

摘要: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

风险: An unsecured wheelchair can move during transit, increasing the risk of injury.

处置: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: 案号 25V877000 · 2025-12-17

摘要: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

风险: An unsecured wheelchair can move during transit, increasing the risk of injury.

处置: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS 案号 25V471000 · 2025-07-17

摘要: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 25V302000 · 2025-05-08

摘要: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

风险: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

处置: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

SEATS:BARRIERS 案号 24V888000 · 2024-11-25

摘要: Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A seat positioned too close to the air bag can increase the risk of injury during a crash.

处置: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS 案号 24V238000 · 2024-03-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

风险: A windshield that detaches from the vehicle during a crash can increase the risk of injury.

处置: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.

TRACTION CONTROL SYSTEM 案号 24V240000 · 2024-03-28

摘要: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.

风险: An inactive traction control system can increase the risk of a crash.

处置: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE 案号 24V199000 · 2024-03-14

摘要: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: An air bag that does not deploy in a crash can increase the risk of injury.

处置: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2024 款 Chrysler Pacifica 有多少投诉?

NHTSA 收到 2024 款 Chrysler Pacifica 共 67 条投诉,约每车龄年 25.0 条。

2024 款 Chrysler Pacifica 最常见的问题是什么?

最常见的类别是发动机,占投诉的 37.3%。

2024 款 Chrysler Pacifica 有召回吗?

NHTSA 列出该年款 11 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Transmission fault leading to loss of motive power”(2022-07-22 开启,已于 2024-03-27 结案)。

2024 款 Chrysler Pacifica 现在还有人在投诉吗?

近 12 个月新增 29 条投诉,前 12 个月是 20 条,投诉速度在升温。

2024 款 Chrysler Pacifica 跟同类车比起来如何?

NHTSA 收到 2024 款 Chrysler Pacifica 的车主投诉共 67 条,折合每车龄年 25.0 条,以同车龄的车来说投诉比一般车少(投诉指数 0.59;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 50 名。与 Chrysler 其他车型相比,它的投诉率低 54%;与其他MPV相比则低 52%。