分析
前一年款(2020)每年 38.1 筆,比這一年款多。後一年款(2022)每年 33.2 筆,比這一年款多。2021 年款上路前兩年累積 63 筆申訴,比同年款車的平均差不多。
最常見的問題類別是電系(佔申訴 23.4%),其次是駕駛輔助系統(17.7%)與安全氣囊與安全帶(15.8%)。在電系類申訴裡,車主最常提到 “working”、“camera”、“horn”、“reverse”與“safety”。有 9 筆申訴(5.7%)提到碰撞或起火;車主通報 3 人受傷、1 人死亡。
一半的事故發生在年款起算 26 個月內;最集中的時期是第二年(佔 32%)。近 12 個月新增 20 筆申訴,前 12 個月是 21 筆,速度大致平穩。
NHTSA 列出這個年款 6 件安全召回。 有 47% 的申訴落在召回已處理的零件範圍。有 3 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。
安全召回 (6)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V879000 · 2024-11-21
摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
風險: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
處置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
SEAT BELTS:FRONT 案號 22V354000 · 2022-05-19
摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
風險: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
處置: Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.
SEAT BELTS:FRONT 案號 22V218000 · 2022-04-01
摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Elantra and 2020 Accent vehicles. In the event of a crash, the front driver and passenger-side seat belt pretensioners may explode upon deployment.
風險: Exploding seat belt pretensioners can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
處置: Dealers will replace the seat belt pretensioners, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed on May 31, 2022. A second notice will be sent once remedy parts become available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 223. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.
VISIBILITY:WINDSHIELD 案號 21V00M000 · 2021-12-28
摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
風險: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
處置: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
SEAT BELTS:FRONT 案號 21V796000 · 2021-10-13
摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
風險: An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
處置: Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.
SEATS:FRONT ASSEMBLY:RECLINER 案號 21V302000 · 2021-04-28
摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra vehicles. The driver and front passenger seat back recliners may have been improperly welded.
風險: An improperly welded seat back recliner could separate from the seat back frame during a crash, increasing the risk of injury.
處置: Dealers will inspect and if necessary, replace the seat back frame assembly, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Hyundai customer service at 1-888-371-9460. Hyundai's number for this recall is 204.
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