InsightArise Cars美国车主投诉指数
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2021 款 Hyundai Elantra 问题、投诉与召回

较少 平稳

NHTSA 收到 2021 款 Hyundai Elantra 的车主投诉共 158 条，折合每车龄年 27.9 条，以同车龄的车来说投诉比一般车少（投诉指数 0.66；1.00 为全部跟踪车型的平均）。在我们跟踪的 85 款 2021 款车中，它的每年投诉数由少到多排第 51 名。与 Hyundai 其他车型相比，它的投诉率低 50%；与其他紧凑型轿车相比则高 21%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-02-07 与 2026-08-12 之间。 事故发生到提交投诉的中位延迟：16 天。

158投诉
27.9每车龄年投诉数
0.66投诉指数 对比全部跟踪车型
6召回
5.7%涉及碰撞或起火的比例
20近 12 个月

分析

前一年款（2020）每年 38.1 条，比这一年款多。后一年款（2022）每年 33.2 条，比这一年款多。2021 款上路前两年累计 63 条投诉，比同年款车的平均差不多。

最常见的问题类别是电气（占投诉 23.4%），其次是驾驶辅助系统（17.7%）与安全气囊与安全带（15.8%）。在电气类投诉里，车主最常提到 “working”、“camera”、“horn”、“reverse”与“safety”。有 9 条投诉（5.7%）提到碰撞或起火；车主报告 3 人受伤、1 人死亡。

一半的事故发生在年款起算 26 个月内；最集中的时期是第二年（占 32%）。近 12 个月新增 20 条投诉，前 12 个月是 21 条，速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 47% 的投诉落在召回已处理的部件范围。有 3 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Pedestrian alert sounds”（2023-01-27 开启，已于 2023-08-07 结案）。

投诉指数

  • 对比全部跟踪车型0.66
  • 对比 Hyundai 其他车型0.5
  • 对比其他 2021 年款0.73
  • 对比其他紧凑型轿车1.21
  • 上路前两年的投诉数 · 对比同年款平均 (63)1.03
  • 第 51 名／共 85 · 2021排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201838.0 每年0.9
  • 201932.7 每年0.78
  • 202038.1 每年0.91
  • 202127.9 每年0.66
  • 202233.2 每年0.79
  • 202344.9 每年1.07
  • 202421.7 每年0.52
  • 202519.7 每年0.47

Hyundai Elantra 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气37 · 23.4% · 1.49×
  • 驾驶辅助系统28 · 17.7% · 3.09×
  • 安全气囊与安全带25 · 15.8% · 4.14×
  • 发动机24 · 15.2% · 0.68×
  • 内饰与配置13 · 8.2% · 0.91×
  • 刹车10 · 6.3% · 1.04×
  • 其他8 · 5.1% · 2.82×
  • 变速箱／动力系统5 · 3.2% · 0.28×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • working12
  • camera10
  • horn5
  • reverse7
  • safety15
  • countless3

驾驶辅助系统 · 投诉中常见的词

  • check forward11
  • forward safety11
  • safety system11
  • check smart4
  • smart cruise5
  • forward collision9

安全气囊与安全带 · 投诉中常见的词

  • notification seat17
  • belts recall15
  • seat belts17
  • distribution disconnect16
  • exceeded reasonable18
  • reasonable amount18

问题分类: 发动机 · 电气 · 内饰与配置 · 驾驶辅助系统 · 安全气囊与安全带 · 变速箱／动力系统 · 灯光 · 刹车 · 车身与结构 · 转向

投诉提交的年份

2021: 13 13 2021 2022: 50 50 2022 2023: 39 39 2023 2024: 24 24 2024 2025: 18 18 2025 2026: 14 14 2026
  • 报告碰撞: 8
  • 报告起火: 1
  • 受伤: 3
  • 死亡: 1

事故发生时的车龄

  • 1 年内14.6%
  • 1–2 年32.3%
  • 2–3 年22.8%
  • 3–5 年25.9%
  • 5 年以上4.4%

事故车龄中位数: 26 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2021 Subaru Impreza142.50.06
2021 Toyota Prius162.80.07
2021 Mazda Mazda3498.60.2
2021 Kia Forte6711.80.28
2021 Volkswagen Jetta6711.80.28
2021 Nissan Sentra13022.90.54
2021 Honda Civic15527.30.65
2021 Hyundai Elantra15827.90.66
2021 Toyota Corolla18532.60.77

安全召回 (6)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 24V879000 · 2024-11-21

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.

处置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.

SEAT BELTS:FRONT 案号 22V354000 · 2022-05-19

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

风险: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

处置: Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.

SEAT BELTS:FRONT 案号 22V218000 · 2022-04-01

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Elantra and 2020 Accent vehicles. In the event of a crash, the front driver and passenger-side seat belt pretensioners may explode upon deployment.

风险: Exploding seat belt pretensioners can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

处置: Dealers will replace the seat belt pretensioners, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed on May 31, 2022. A second notice will be sent once remedy parts become available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 223. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.

VISIBILITY:WINDSHIELD 案号 21V00M000 · 2021-12-28

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

风险: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

处置: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

SEAT BELTS:FRONT 案号 21V796000 · 2021-10-13

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

风险: An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.

处置: Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.

SEATS:FRONT ASSEMBLY:RECLINER 案号 21V302000 · 2021-04-28

摘要: Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra vehicles. The driver and front passenger seat back recliners may have been improperly welded.

风险: An improperly welded seat back recliner could separate from the seat back frame during a crash, increasing the risk of injury.

处置: Dealers will inspect and if necessary, replace the seat back frame assembly, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Hyundai customer service at 1-888-371-9460. Hyundai's number for this recall is 204.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Hyundai Elantra 有多少投诉？

NHTSA 收到 2021 款 Hyundai Elantra 共 158 条投诉，约每车龄年 27.9 条。

2021 款 Hyundai Elantra 最常见的问题是什么？

最常见的类别是电气，占投诉的 23.4%。

2021 款 Hyundai Elantra 有召回吗？

NHTSA 列出该年款 6 项安全召回。 有 3 项 NHTSA 缺陷调查涵盖该年款，最近一项是“Pedestrian alert sounds”（2023-01-27 开启，已于 2023-08-07 结案）。

2021 款 Hyundai Elantra 现在还有人在投诉吗？

近 12 个月新增 20 条投诉，前 12 个月是 21 条，速度大致平稳。

2021 款 Hyundai Elantra 跟同类车比起来如何？

NHTSA 收到 2021 款 Hyundai Elantra 的车主投诉共 158 条，折合每车龄年 27.9 条，以同车龄的车来说投诉比一般车少（投诉指数 0.66；1.00 为全部跟踪车型的平均）。在我们跟踪的 85 款 2021 款车中，它的每年投诉数由少到多排第 51 名。与 Hyundai 其他车型相比，它的投诉率低 50%；与其他紧凑型轿车相比则高 21%。