分析
前一年款（2020）每年 7.6 筆，比這一年款少。後一年款（2022）每年 9.0 筆，比這一年款少。2021 年款上路前兩年累積 17 筆申訴，比同年款車的平均低 72%。
最常見的問題類別是煞車（佔申訴 32.8%），其次是電系（16.4%）與燃油系統（9.0%）。煞車類申訴在這裡的比例是全部追蹤車款的 5.4 倍。在煞車類申訴裡，車主最常提到 “pads”、“rear brake”、“rotors”、“worn”與“brakes”。有 3 筆申訴（4.5%）提到碰撞或起火；車主通報 1 人受傷、2 人死亡。
一半的事故發生在年款起算 36 個月內；最集中的時期是第三到第五年（佔 42%）。近 12 個月新增 7 筆申訴，前 12 個月是 18 筆，申訴速度在降溫。
NHTSA 列出這個年款 4 件安全召回。 有 25% 的申訴落在召回已處理的零件範圍。
安全召回 (4)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 22V514000 · 2022-07-20
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
處置: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 案號 21V492000 · 2021-06-30
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
風險: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
處置: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
SEATS 案號 21V038000 · 2021-02-01
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
風險: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
處置: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V716000 · 2020-11-18
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
風險: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
處置: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
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