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2019 年款 Volkswagen Jetta 問題、申訴與召回

較多 平穩

NHTSA 收到 2019 年款 Volkswagen Jetta 的車主申訴共 545 筆,換算每車齡年 71.0 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.69;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 60 名。與 Volkswagen 其他車款相比,它的申訴率高 143%;與其他小型房車相比則高 209%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-08-06 與 2026-08-13 之間。 事故發生到提出申訴的中位延遲:7 天。

545申訴
71.0每車齡年申訴數
1.69申訴指數 對比全部追蹤車款
11召回 · ⚠ 1
4.0%涉及碰撞或起火的比例
44近 12 個月

分析

前一年款(2018)每年 3.6 筆,比這一年款少。後一年款(2020)每年 7.6 筆,比這一年款少。2019 年款上路前兩年累積 256 筆申訴,比同年款車的平均高 217%。

最常見的問題類別是引擎(佔申訴 27.2%),其次是變速箱/動力系統(23.9%)與電系(19.6%)。在引擎類申訴裡,車主最常提到 “gli”、“starter system”、“grinding”、“ignition switch”與“clutch”。有 22 筆申訴(4.0%)提到碰撞或起火;車主通報 36 人受傷、0 人死亡。

一半的事故發生在年款起算 24 個月內;最集中的時期是第一年(佔 37%)。近 12 個月新增 44 筆申訴,前 12 個月是 41 筆,速度大致平穩。

NHTSA 列出這個年款 11 件安全召回,其中 1 件帶有勿駕駛或停戶外警告。 有 38% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)」(2023-12-12 開啟,已於 2024-07-01 結案)。

申訴指數

  • 對比全部追蹤車款1.69
  • 對比 Volkswagen 其他車款2.43
  • 對比其他 2019 年款1.55
  • 對比其他小型房車3.09
  • 上路前兩年的申訴數 · 對比同年款平均 (256)3.17
  • 第 60 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Volkswagen Jetta 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎148 · 27.2% · 1.23×
  • 變速箱/動力系統130 · 23.9% · 2.05×
  • 電系107 · 19.6% · 1.24×
  • 內裝與配備52 · 9.5% · 1.06×
  • 車身與結構34 · 6.2% · 0.68×
  • 燃油系統16 · 2.9% · 0.67×
  • 煞車14 · 2.6% · 0.43×
  • 安全氣囊與安全帶14 · 2.6% · 0.68×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • gli15
  • starter system18
  • grinding26
  • ignition switch15
  • clutch20
  • engine74

變速箱/動力系統 · 申訴中常見的詞

  • grinding67
  • transmission74
  • noise56
  • clutch20
  • normal38
  • eco16

電系 · 申訴中常見的詞

  • starter system36
  • ignition switch31
  • electrical47
  • check starter18
  • system faulty16
  • shut33

問題分類: 引擎 · 變速箱/動力系統 · 電系 · 內裝與配備 · 煞車 · 車身與結構

申訴提出的年份

2018: 19 19 2018 2019: 156 156 2019 2020: 81 81 2020 2021: 32 32 2021 2022: 30 30 2022 2023: 96 96 2023 2024: 58 58 2024 2025: 40 40 2025 2026: 33 33 2026
  • 通報碰撞: 19
  • 通報起火: 3
  • 受傷: 36
  • 死亡: 0

事故發生時的車齡

  • 1 年內37.1%
  • 1–2 年12.7%
  • 2–3 年5.0%
  • 3–5 年23.7%
  • 5 年以上21.7%

事故車齡中位數: 24 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 小型房車

車款申訴每車齡年申訴數申訴指數
2019 Toyota Prius385.00.12
2019 Mazda Mazda3749.60.23
2019 Kia Forte14719.20.46
2019 Subaru Impreza19425.30.6
2019 Toyota Corolla20126.20.62
2019 Nissan Sentra22128.80.68
2019 Hyundai Elantra25132.70.78
2019 Honda Civic44257.61.37
2019 Volkswagen Jetta54571.01.69

安全召回 (11)

FUEL SYSTEM, GASOLINE 案號 24V110000 · 2024-02-14

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 23V619000 · 2023-09-06

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

風險: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

處置: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

ELECTRICAL SYSTEM:IGNITION:SWITCH 案號 23V604000 · 2023-08-30

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

風險: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

處置: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案號 22V815000 · 2022-10-31

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

風險: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

處置: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

WHEELS 案號 19V879000 · 2019-12-11

⚠ 停在戶外/勿駕駛警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

風險: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

處置: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

UNKNOWN OR OTHER 案號 19V679000 · 2019-09-25

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

風險: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

處置: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案號 19V188000 · 2019-03-06

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

風險: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

處置: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

AIR BAGS:FRONTAL 案號 19V110000 · 2019-02-20

摘要: Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

風險: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

處置: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案號 18V904000 · 2018-12-19

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

風險: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

處置: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 18V824000 · 2018-11-26

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

風險: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

處置: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

EXTERIOR LIGHTING:HEADLIGHTS 案號 18V671000 · 2018-09-26

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: A reduction in the driver's visibility can increase the risk of a crash.

處置: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2019 年款 Volkswagen Jetta 有多少申訴?

NHTSA 收到 2019 年款 Volkswagen Jetta 共 545 筆申訴,約每車齡年 71.0 筆。

2019 年款 Volkswagen Jetta 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 27.2%。

2019 年款 Volkswagen Jetta 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)」(2023-12-12 開啟,已於 2024-07-01 結案)。

2019 年款 Volkswagen Jetta 現在還有人在申訴嗎?

近 12 個月新增 44 筆申訴,前 12 個月是 41 筆,速度大致平穩。

2019 年款 Volkswagen Jetta 跟同類車比起來如何?

NHTSA 收到 2019 年款 Volkswagen Jetta 的車主申訴共 545 筆,換算每車齡年 71.0 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.69;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 60 名。與 Volkswagen 其他車款相比,它的申訴率高 143%;與其他小型房車相比則高 209%。