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Volkswagen Jetta 2019: problemas, quejas y retiros

Más Variación interanual menor al 30 %

La NHTSA ha recibido 549 quejas de propietarios sobre el Volkswagen Jetta 2019, es decir 70,5 por año en circulación: más quejas de lo habitual (índice de quejas 1,75; 1,00 es el promedio de todos los vehículos seguidos). Entre los 78 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 62 de 78 por quejas al año (1 = menos quejas). Frente a otros modelos Volkswagen, su tasa es un 145 % mayor; frente a otros Compactos, es un 221 % mayor.

Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos

Quejas presentadas entre el 2018-08-06 y el 2026-09-28. Mediana entre el incidente y la presentación: 7 días.

549Quejas
70.5Quejas por año en circulación
1.75Índice de quejas vs. todos los vehículos
11Retiros · ⚠ 1
4.0%Porcentaje con choque o incendio
40Últimos 12 meses

Análisis

El año-modelo anterior (2018) registró 3,5 quejas al año, menos que este. El año-modelo siguiente (2020) registró 8,0 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 256 quejas, un 223 % mayor que el vehículo promedio del mismo año-modelo.

El área de problemas más común es Motor (27,0 % de las quejas), seguido de Transmisión (23,7 %) y Sistema eléctrico (19,7 %). 22 quejas (4,0 %) describen un choque o incendio; los dueños mencionan 36 lesiones y 0 muertes.

La mitad de los incidentes ocurrió dentro de los 24 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (37 % de los incidentes). En los últimos 12 meses se presentaron 40 quejas nuevas, frente a 45 en los 12 meses anteriores: una disminución del 11 %.

La NHTSA registra 11 retiros de seguridad para este año-modelo, 1 con aviso de no conducir o estacionar afuera. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)» (consulta de retiro, abierta el 2023-12-12, cerrada el 2024-07-01).

Índice de quejas

  • vs. todos los vehículos1.75
  • vs. otros modelos Volkswagen2.45
  • vs. otros modelos 20191.57
  • vs. otros Compactos3.21
  • Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (256)3.23
  • N.º 62 de 78 · 2019Clasificaciones ›

1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.

Otros años-modelo

  • 20183.5 por año0.09
  • 201970.5 por año1.75
  • 20208.0 por año0.2
  • 202111.9 por año0.29
  • 20229.0 por año0.22
  • 202311.3 por año0.28
  • 202416.1 por año0.4
  • 202516.8 por año0.42
  • 20266.0 por año0.15

Volkswagen Jetta: problemas, quejas y retiros por año-modelo ›

De qué se quejan los dueños

  • Motor148 · 27.0% · 1.21×
  • Transmisión130 · 23.7% · 2.03×
  • Sistema eléctrico108 · 19.7% · 1.25×
  • Desconocido u otro52 · 9.5% · 1.06×
  • Carrocería y estructura36 · 6.6% · 0.72×
  • Sistema de combustible16 · 2.9% · 0.67×
  • Frenos14 · 2.6% · 0.43×
  • Airbags y cinturones14 · 2.6% · 0.69×

vs. todos los vehículos: 1.00 = Promedio de todos los vehículos

Áreas de problemas: Motor · Transmisión · Sistema eléctrico · Desconocido u otro · Frenos · Carrocería y estructura

Año en que se presentaron

2018: 19 19 2018 2019: 156 156 2019 2020: 81 81 2020 2021: 32 32 2021 2022: 30 30 2022 2023: 96 96 2023 2024: 58 58 2024 2025: 40 40 2025 2026: 37 37 2026
  • Choques reportados: 19
  • Incendios reportados: 3
  • Lesiones: 36
  • Muertes: 0

Antigüedad del vehículo en el incidente

  • <1 año36.8%
  • 1–2 años12.6%
  • 2–3 años4.9%
  • 3–5 años23.5%
  • 5+ años22.2%

Antigüedad mediana en el incidente: 24 meses

Lo que reportan los dueños

Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.

Rivales del segmento · 2019 · Compactos

ModelosQuejasQuejas por año en circulaciónÍndice de quejas
2019 Toyota Prius395.00.12
2019 Mazda Mazda3749.50.24
2019 Kia Forte14718.90.47
2019 Subaru Impreza19424.90.62
2019 Toyota Corolla20526.30.65
2019 Nissan Sentra22228.50.71
2019 Hyundai Elantra25532.70.81
2019 Honda Civic45358.21.44
2019 Volkswagen Jetta54970.51.75

Retiros de seguridad (11)

FUEL SYSTEM, GASOLINE Número 24V110000 · 2024-02-14

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Riesgo: A fuel leak in the presence of an ignition source increases the risk of a fire.

Solución: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 23V619000 · 2023-09-06

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Riesgo: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

Solución: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

ELECTRICAL SYSTEM:IGNITION:SWITCH Número 23V604000 · 2023-08-30

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Riesgo: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Solución: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Número 22V815000 · 2022-10-31

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Riesgo: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Solución: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

WHEELS Número 19V879000 · 2019-12-11

⚠ Aviso: estacionar afuera / no conducir

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Riesgo: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

Solución: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

UNKNOWN OR OTHER Número 19V679000 · 2019-09-25

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Riesgo: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Solución: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS Número 19V188000 · 2019-03-06

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Riesgo: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Solución: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

AIR BAGS:FRONTAL Número 19V110000 · 2019-02-20

Resumen: Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

Riesgo: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

Solución: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS Número 18V904000 · 2018-12-19

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Riesgo: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Solución: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 18V824000 · 2018-11-26

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Riesgo: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Solución: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

EXTERIOR LIGHTING:HEADLIGHTS Número 18V671000 · 2018-09-26

Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Riesgo: A reduction in the driver's visibility can increase the risk of a crash.

Solución: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

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