Muchas menos Muy pocas quejas recientes para juzgarLa NHTSA ha recibido 54 quejas de propietarios sobre el Volkswagen Jetta 2020, es decir 8,0 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,20; 1,00 es el promedio de todos los vehículos seguidos). Entre los 83 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 17 de 83 por quejas al año (1 = menos quejas). Frente a otros modelos Volkswagen, su tasa es un 72 % menor; frente a otros Compactos, es un 64 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-06-15 y el 2026-10-10. Mediana entre el incidente y la presentación: 8 días.
Análisis
El año-modelo anterior (2019) registró 70,5 quejas al año, más que este. El año-modelo siguiente (2021) registró 11,9 al año, más que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 16 quejas, un 72 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (22,2 % de las quejas), seguido de Sistema eléctrico (22,2 %) y Desconocido u otro (14,8 %). 1 queja (1,9 %) describe un choque o incendio; los dueños mencionan 2 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 43 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (35 % de los incidentes). En los últimos 12 meses se presentaron 8 quejas.
La NHTSA registra 6 retiros de seguridad para este año-modelo. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)» (consulta de retiro, abierta el 2023-12-12, cerrada el 2024-07-01).
Retiros de seguridad (6)
FUEL SYSTEM, GASOLINE Número 24V110000 · 2024-02-14
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Riesgo: A fuel leak in the presence of an ignition source increases the risk of a fire.
Solución: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
ELECTRICAL SYSTEM:IGNITION:SWITCH Número 23V604000 · 2023-08-30
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Riesgo: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Solución: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Número 22V815000 · 2022-10-31
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Riesgo: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Solución: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE Número 21V492000 · 2021-06-30
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Riesgo: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Solución: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
SEATS Número 20V505000 · 2020-08-26
Resumen: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Riesgo: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Solución: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 20V359000 · 2020-06-17
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Riesgo: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Solución: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
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