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2020 年款 Volkswagen Jetta 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2020 年款 Volkswagen Jetta 的車主申訴共 51 筆,換算每車齡年 7.6 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.18;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 14 名。與 Volkswagen 其他車款相比,它的申訴率低 74%;與其他小型房車相比則低 67%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2020-06-15 與 2026-05-20 之間。 事故發生到提出申訴的中位延遲:7 天。

51申訴
7.6每車齡年申訴數
0.18申訴指數 對比全部追蹤車款
6召回
2.0%涉及碰撞或起火的比例
6近 12 個月

分析

前一年款(2019)每年 71.0 筆,比這一年款多。後一年款(2021)每年 11.8 筆,比這一年款多。2020 年款上路前兩年累積 16 筆申訴,比同年款車的平均低 72%。

最常見的問題類別是引擎(佔申訴 23.5%),其次是電系(21.6%)與內裝與配備(15.7%)。在引擎類申訴裡,車主最常提到 “epc”、“ignition”、“fault”、“engine”與“light”。有 1 筆申訴(2.0%)提到碰撞或起火;車主通報 2 人受傷、0 人死亡。

一半的事故發生在年款起算 42 個月內;最集中的時期是第三到第五年(佔 37%)。近 12 個月新增 6 筆申訴。

NHTSA 列出這個年款 6 件安全召回。 有 45% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)」(2023-12-12 開啟,已於 2024-07-01 結案)。

申訴指數

  • 對比全部追蹤車款0.18
  • 對比 Volkswagen 其他車款0.26
  • 對比其他 2020 年款0.2
  • 對比其他小型房車0.33
  • 上路前兩年的申訴數 · 對比同年款平均 (16)0.28
  • 第 14 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Volkswagen Jetta 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎12 · 23.5% · 1.06×
  • 電系11 · 21.6% · 1.37×
  • 內裝與配備8 · 15.7% · 1.75×
  • 變速箱/動力系統4 · 7.8% · 0.67×
  • 燃油系統4 · 7.8% · 1.81×
  • 煞車3 · 5.9% · 0.97×
  • 輪胎、輪圈與懸吊3 · 5.9% · 2.37×
  • 車身與結構2 · 3.9% · 0.43×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • epc3
  • ignition3
  • fault3
  • engine7
  • light6
  • accelerate3

電系 · 申訴中常見的詞

  • computer3
  • module3
  • lot3
  • system3

內裝與配備 · 申訴中常見的詞

  • shattered4
  • sunroof4
  • glass4
  • loud3
  • warning3

問題分類: 引擎 · 變速箱/動力系統 · 電系 · 內裝與配備 · 煞車 · 車身與結構

申訴提出的年份

2020: 7 7 2020 2021: 9 9 2021 2022: 5 5 2022 2023: 7 7 2023 2024: 14 14 2024 2025: 5 5 2025 2026: 4 4 2026
  • 通報碰撞: 1
  • 通報起火: 0
  • 受傷: 2
  • 死亡: 0

事故發生時的車齡

  • 1 年內19.6%
  • 1–2 年13.7%
  • 2–3 年13.7%
  • 3–5 年37.3%
  • 5 年以上15.7%

事故車齡中位數: 42 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 小型房車

車款申訴每車齡年申訴數申訴指數
2020 Toyota Prius304.50.11
2020 Mazda Mazda3324.80.11
2020 Volkswagen Jetta517.60.18
2020 Kia Forte7411.10.26
2020 Subaru Impreza8512.70.3
2020 Nissan Sentra20430.60.73
2020 Honda Civic22834.20.81
2020 Hyundai Elantra25438.10.91
2020 Toyota Corolla30746.01.09

安全召回 (6)

FUEL SYSTEM, GASOLINE 案號 24V110000 · 2024-02-14

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

ELECTRICAL SYSTEM:IGNITION:SWITCH 案號 23V604000 · 2023-08-30

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

風險: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

處置: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 案號 22V815000 · 2022-10-31

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

風險: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

處置: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 案號 21V492000 · 2021-06-30

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

風險: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

處置: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

SEATS 案號 20V505000 · 2020-08-26

摘要: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

風險: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

處置: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案號 20V359000 · 2020-06-17

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

風險: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.

處置: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Volkswagen Jetta 有多少申訴?

NHTSA 收到 2020 年款 Volkswagen Jetta 共 51 筆申訴,約每車齡年 7.6 筆。

2020 年款 Volkswagen Jetta 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 23.5%。

2020 年款 Volkswagen Jetta 有召回嗎?

NHTSA 列出這個年款 6 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)」(2023-12-12 開啟,已於 2024-07-01 結案)。

2020 年款 Volkswagen Jetta 現在還有人在申訴嗎?

近 12 個月新增 6 筆申訴。

2020 年款 Volkswagen Jetta 跟同類車比起來如何?

NHTSA 收到 2020 年款 Volkswagen Jetta 的車主申訴共 51 筆,換算每車齡年 7.6 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.18;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 14 名。與 Volkswagen 其他車款相比,它的申訴率低 74%;與其他小型房車相比則低 67%。