2020 年款 Toyota Corolla 問題、申訴與召回

一般降溫

NHTSA 收到 2020 年款 Toyota Corolla 的車主申訴共 313 筆，換算每車齡年 46.1 筆，申訴數屬一般水準（申訴指數 1.14；1.00 為全部追蹤車款的平均）。在我們追蹤的 83 款 2020 年款車中，它的每年申訴數由少到多排第 60 名。與 Toyota 其他車款相比，它的申訴率高 35%；與其他小型房車相比則高 110%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2019-06-30 與 2026-10-09 之間。事故發生到提出申訴的中位延遲：6 天。

313申訴

46.1每車齡年申訴數

1.14申訴指數對比全部追蹤車款

4召回

7.3%涉及碰撞或起火的比例

35近 12 個月

分析

前一年款（2019）每年 26.3 筆，比這一年款少。後一年款（2021）每年 32.1 筆，比這一年款少。2020 年款上路前兩年累積 63 筆申訴，比同年款車的平均高 12%。

最常見的問題類別是引擎（佔申訴 35.8%），其次是未指明或其他（17.6%）與變速箱／動力系統（10.9%）。引擎類申訴在這裡的比例是全部追蹤車款的 1.6 倍。有 23 筆申訴（7.3%）提到碰撞或起火；車主通報 23 人受傷、1 人死亡。

一半的事故發生在年款起算 51 個月內；最集中的時期是第三到第五年（佔 44%）。近 12 個月新增 35 筆申訴，前 12 個月是 61 筆，減少 43%。

NHTSA 列出這個年款 4 件安全召回。有 1 件 NHTSA 調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（缺陷請願，2023-01-27 開啟，已於 2023-08-07 結案）。

申訴指數

對比全部追蹤車款1.14
對比 Toyota 其他車款1.35
對比其他 2020 年款1.22
對比其他小型房車2.1
上路前兩年的申訴數 · 對比同年款平均 (63)1.12
第 60 名／共 83 · 2020排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

201816.2 每年0.4
201926.3 每年0.65
202046.1 每年1.14
202132.1 每年0.8
202221.7 每年0.54
202322.2 每年0.55
202425.4 每年0.63
202523.5 每年0.58

Toyota Corolla 各年款問題、申訴與召回 ›

車主在抱怨什麼

引擎112 · 35.8% · 1.61×
未指明或其他55 · 17.6% · 1.96×
變速箱／動力系統34 · 10.9% · 0.93×
電系26 · 8.3% · 0.53×
車身與結構22 · 7.0% · 0.77×
安全氣囊與安全帶20 · 6.4% · 1.69×
煞車15 · 4.8% · 0.8×
燃油系統10 · 3.2% · 0.74×

對比全部車款: 1.00 = 全部車款平均

問題分類: 引擎 · 變速箱／動力系統 · 安全氣囊與安全帶 · 未指明或其他 · 電系 · 燃油系統 · 煞車 · 車身與結構 · 轉向

申訴提出的年份

通報碰撞: 22
通報起火: 1
受傷: 23
死亡: 1

事故發生時的車齡

1 年內16.3%
1–2 年6.1%
2–3 年8.6%
3–5 年44.1%
5 年以上24.9%

事故車齡中位數: 51 個月

車主怎麼說

The automatic emergency breaking and forward collision warning failed to alert and turn on and I wrecked into an object. My life was put at risk and I wrecked my car. The problem has not been reproduced or confirmed by the independent service center.

駕駛輔助系統 · 2025-05-15 · ODI 11661160 · 碰撞
I was in a car accident where someone hit us at a high speed from behind. Unfortunately the air bags malfunctioned resulting in my face being busted on the front dash. The car gave me a malfunction warning when they didn’t deploy

安全氣囊與安全帶 · 2024-04-10 · ODI 11582207 · 碰撞
I am reporting a severe, recurring safety hazard on my 2020 Toyota Corolla. The vehicle suddenly displays 'Drive-Start Control Malfunction' and completely cuts off engine power in motion, leaving the car stranded in active traffic.

引擎 · 2026-10-09 · ODI 11770186
What component or system failed or malfunctioned: complete slave cylinder failure resulting in loss of braking and ability to shift.

引擎 · 2026-10-08 · ODI 11769934
I am unable to lock or unlock the driver’s side door of my 2020 Toyota Corolla using the key fob because the door lock actuator is no longer functioning properly. I must manually use the physical key to lock and unlock the driver’s door.

電系 · 2026-10-05 · ODI 11768984

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 小型房車

車款	申訴	每車齡年申訴數	申訴指數
2020 Toyota Prius	30	4.4	0.11
2020 Mazda Mazda3	32	4.7	0.12
2020 Volkswagen Jetta	54	8.0	0.2
2020 Kia Forte	78	11.5	0.28
2020 Subaru Impreza	85	12.5	0.31
2020 Nissan Sentra	206	30.3	0.75
2020 Honda Civic	234	34.5	0.85
2020 Hyundai Elantra	260	38.3	0.95
2020 Toyota Corolla	313	46.1	1.14

安全召回 (4)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 案號 23V865000 · 2023-12-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

風險: An air bag that does not deploy during a crash increases the risk of injury.

處置: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 案號 19V877000 · 2019-12-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

風險: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

處置: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

ELECTRONIC STABILITY CONTROL (ESC) 案號 19V544000 · 2019-07-24

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

風險: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

處置: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

怎麼查你的車有沒有未完成的召回 ›

調查

Pedestrian alert sounds 已結案

DP22005 · 缺陷請願 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 開啟 2023-01-27 · 已結案 2023-08-07 · 案號 22V063000 · 年款: 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…