分析
前年式（2020）は年あたり 8.0 件で、この年式より少ない。翌年式（2022）は年あたり 9.0 件で、この年式より少ない。2021 年式は発売後2年間で 17 件の苦情を集め、同年式の平均的な車より72% 低い水準でした。
最も多い問題領域はブレーキ（苦情の 33.3%）で、次いで電装（15.9%）、エアバッグ・シートベルト（10.1%）です。ブレーキの苦情は、追跡中の全車種と比べて 5.5 倍の割合で発生しています。3 件（4.3%）は衝突または火災を伴い、負傷 1 件、死亡 2 件が報告されています。
報告された事象の半数は年式開始から 36 か月以内に発生し、最も多い時期は3〜5年目（41%）でした。直近12か月の新規苦情は 9 件で、その前の12か月は 14 件。36% の減少です。
NHTSA はこの年式について4 件の安全リコールを掲載しています。
安全リコール (4)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 22V514000 · 2022-07-20
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
リスク: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
対策: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 番号 21V492000 · 2021-06-30
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
リスク: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
対策: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
SEATS 番号 21V038000 · 2021-02-01
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
リスク: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
対策: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 20V716000 · 2020-11-18
概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
リスク: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
対策: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
自分の車に未対応のリコールがないか確認する方法 ›
