分析
后一年款（2019）每年 25.3 条，比这一年款多。2018 款上路前两年累计 16 条投诉，比同年款车的平均低 82%。
最常见的问题类别是灯光（占投诉 39.6%），其次是车身与结构（28.9%）与内饰与配置（10.7%）。灯光类投诉在这里的比例是全部跟踪车型的 25.3 倍。在灯光类投诉里，车主最常提到 “notification exterior”、“lighting recall”、“exterior lighting”、“tool”与“confirms available”。有 6 条投诉（4.0%）提到碰撞或起火；车主报告 2 人受伤、1 人死亡。
一半的事故发生在年款起算 55 个月内；最集中的时期是第三到第五年（占 41%）。近 12 个月新增 5 条投诉。
NHTSA 列出该年款 5 项安全召回。 有 54% 的投诉落在召回已处理的部件范围。
安全召回 (5)
EXTERIOR LIGHTING:HEADLIGHTS 案号 22V624000 · 2022-08-12
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
风险: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
处置: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V587000 · 2021-07-29
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
处置: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
ELECTRICAL SYSTEM:SOFTWARE 案号 21V264000 · 2021-04-15
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
风险: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
处置: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
ELECTRICAL SYSTEM:SOFTWARE 案号 19V743000 · 2019-10-18
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
风险: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
处置: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) 案号 19V744000 · 2019-10-17
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
风险: An unexpected loss of power while driving can increase the risk of a crash.
处置: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
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