InsightArise Cars美国车主投诉指数
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2019 款 Subaru Impreza 问题、投诉与召回

较少 降温

NHTSA 收到 2019 款 Subaru Impreza 的车主投诉共 194 条,折合每车龄年 25.3 条,以同车龄的车来说投诉比一般车少(投诉指数 0.60;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 34 名。与 Subaru 其他车型相比,它的投诉率低 36%;与其他紧凑型轿车相比则高 10%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-01-05 与 2026-09-01 之间。 事故发生到提交投诉的中位延迟:6 天。

194投诉
25.3每车龄年投诉数
0.6投诉指数 对比全部跟踪车型
5召回
3.6%涉及碰撞或起火的比例
9近 12 个月

分析

前一年款(2018)每年 17.2 条,比这一年款少。后一年款(2020)每年 12.7 条,比这一年款少。2019 款上路前两年累计 38 条投诉,比同年款车的平均低 53%。

最常见的问题类别是灯光(占投诉 32.0%),其次是车身与结构(30.4%)与电气(8.8%)。灯光类投诉在这里的比例是全部跟踪车型的 20.5 倍。在灯光类投诉里,车主最常提到 “notification exterior”、“lighting recall”、“exterior lighting”、“confirms available”与“tool confirms”。有 7 条投诉(3.6%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 41 个月内;最集中的时期是第三到第五年(占 37%)。近 12 个月新增 9 条投诉,前 12 个月是 14 条,投诉速度在降温。

NHTSA 列出该年款 5 项安全召回。 有 42% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.6
  • 对比 Subaru 其他车型0.64
  • 对比其他 2019 年款0.55
  • 对比其他紧凑型轿车1.1
  • 上路前两年的投诉数 · 对比同年款平均 (38)0.47
  • 第 34 名/共 76 · 2019排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Subaru Impreza 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 灯光62 · 32.0% · 20.47×
  • 车身与结构59 · 30.4% · 3.31×
  • 电气17 · 8.8% · 0.56×
  • 内饰与配置17 · 8.8% · 0.98×
  • 发动机10 · 5.2% · 0.23×
  • 刹车8 · 4.1% · 0.68×
  • 转向5 · 2.6% · 0.4×
  • 变速箱/动力系统4 · 2.1% · 0.18×

对比全部车型: 1.00 = 全部车型平均

灯光 · 投诉中常见的词

  • notification exterior42
  • lighting recall41
  • exterior lighting42
  • confirms available42
  • tool confirms42
  • reasonable43

车身与结构 · 投诉中常见的词

  • windshield56
  • crack34
  • bottom11
  • spontaneously10
  • hit16
  • chip7

电气 · 投诉中常见的词

  • battery8
  • dying3
  • headlights3
  • sitting3
  • randomly3
  • electrical3

问题分类: 车身与结构 · 灯光 · 内饰与配置

投诉提交的年份

2019: 12 12 2019 2020: 26 26 2020 2021: 37 37 2021 2022: 18 18 2022 2023: 53 53 2023 2024: 29 29 2024 2025: 10 10 2025 2026: 9 9 2026
  • 报告碰撞: 6
  • 报告起火: 1
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内11.9%
  • 1–2 年14.4%
  • 2–3 年18.6%
  • 3–5 年36.6%
  • 5 年以上18.6%

事故车龄中位数: 41 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2019 Toyota Prius385.00.12
2019 Mazda Mazda3749.60.23
2019 Kia Forte14719.20.46
2019 Subaru Impreza19425.30.6
2019 Toyota Corolla20126.20.62
2019 Nissan Sentra22128.80.68
2019 Hyundai Elantra25132.70.78
2019 Honda Civic44257.61.37
2019 Volkswagen Jetta54571.01.69

安全召回 (5)

EXTERIOR LIGHTING:HEADLIGHTS 案号 22V624000 · 2022-08-12

摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.

处置: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 21V587000 · 2021-07-29

摘要: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

处置: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

ELECTRICAL SYSTEM:SOFTWARE 案号 21V264000 · 2021-04-15

摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

风险: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

处置: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 20V218000 · 2020-04-16

摘要: Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

风险: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.

处置: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.

ELECTRICAL SYSTEM:SOFTWARE 案号 19V743000 · 2019-10-18

摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

风险: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

处置: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2019 款 Subaru Impreza 有多少投诉?

NHTSA 收到 2019 款 Subaru Impreza 共 194 条投诉,约每车龄年 25.3 条。

2019 款 Subaru Impreza 最常见的问题是什么?

最常见的类别是灯光,占投诉的 32.0%。

2019 款 Subaru Impreza 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2019 款 Subaru Impreza 现在还有人在投诉吗?

近 12 个月新增 9 条投诉,前 12 个月是 14 条,投诉速度在降温。

2019 款 Subaru Impreza 跟同类车比起来如何?

NHTSA 收到 2019 款 Subaru Impreza 的车主投诉共 194 条,折合每车龄年 25.3 条,以同车龄的车来说投诉比一般车少(投诉指数 0.60;1.00 为全部跟踪车型的平均)。在我们跟踪的 76 款 2019 款车中,它的每年投诉数由少到多排第 34 名。与 Subaru 其他车型相比,它的投诉率低 36%;与其他紧凑型轿车相比则高 10%。